Sending Best Offers Not Properly Working

[westchestervillage]

The design of this page has changed it seems, no longer can you send a coupon with the offer.

Anyhow, when I send a best offer to a buyer, it gets "sent" but doesn't clear the screen and its still available to send another offer to probably the same buyer.

Seems like a web glitch. It's not properly sending out the best offers and stays on the page as if it never got sent although the banner states it did.

Anyone else?

[fbusoni]

Are you on the eBay app on your phone, or a desktop?  

I have had no problems in this regard on either platform (Mac, Windows, iPhone).  

[noesatticonline]

I have the same issue on desktop. 15 offers that are continuously there, no matter how often I send out offers. The rest clear the que, but the same 15 keep sticking. 

[westchestervillage]

Desktop on browser, thanks for the reply.

[westchestervillage]

Glad to know its not just me! Thanks for this.

[hartungcards]

Over the past month or so, eBay has destroyed the whole Send Offer system in ways too numerous to list.  It's almost like they're trying to kill it.  Replacing "Accept Offer" with "Go to Checkout" is their latest brain cramp that's making accepting and paying for multiple offers from the same seller a nightmare for buyers and sellers alike.  But they are getting additional "per order fees" out of this misguided change, so I'm betting they have no problem with making life more difficult for everyone. 

[fbusoni]

Maybe clear the cache, update the browser on the desktop.  On the phone, maybe remove the app and download a new version.

A few months ago NSA recommended to the public to turn off your smartphone once a week as a security measure.   I have been doing it and it has made quite difference in terms of my phone's overall performance.  Not sure if there is any direct connection to any of the apps, however.

[westchestervillage]

This is on their website on a desktop not an app or on a phone. Seems to be happening on various browsers, so it seems like its from their end more than anything we're doing wrong or a cache problem.

When you send offers are they clearing from your screen? Thanks.

Sometimes they do and something they don't. Total glitches.

[ga5150]

Glad it's not just me.  This exact same thing happened to me several months ago, and then after a week or so, it started working normally again so that I could attach a coupon with the offer.

[thelongball]

Mine has been working properly all along but I noticed that it is forcing me to discount my shipping fee also.

Example, Before if my item was 10.00 with 5.00 shipping. I could offer the min. 5% discount which was .50. Now to give the 5% I have to give a .75 discount or it won't allow me to send it. 

[bavenue]

It's happening to me both on my desktop and on my phone. Certain items just will not clear no matter how many times the offer is sent.

[keziak]

I came here to see if anyone was reporting this problem. I am a little concerned if by repeatedly trying to send an offer people are getting multiple which is intrusive on their end.  This is on my PC.