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Selling

Trusting my gut and not wanting to send an item to "buyer". Afraid it may be a scam. 

What is the repercussion if I just cancel the order?

Message 1 of 21
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20 REPLIES 20

Re: Selling

Scammers target new seller or anyone selling "high value items".    If you get scammed there is no protection.

 

You should cancel the order if you have uneasy feeling.   However, customer can still leave you "negative feedback".

Message 2 of 21
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Re: Selling

How can new sellers list a $5000 item?  SO risky.

evry1nositswindy  •  seller since 2013
Volunteer Community Mentor

Message 3 of 21
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Re: Selling

Thanks for the feedback 

Message 4 of 21
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Re: Selling

If the buyer paid and you cancel, you will still be charged the final value fee.  You have to choose out of stock.

evry1nositswindy  •  seller since 2013
Volunteer Community Mentor

Message 5 of 21
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Re: Selling


@steve20-0 wrote:

Trusting my gut and not wanting to send an item to "buyer". Afraid it may be a scam. 

What is the repercussion if I just cancel the order?


It is a pickle, but out of your control.

 

You list, buyer buys, you're supposed to ship.

 

Not being mean - just online selling has risks, especially at that value level.  Good luck.


....... "The Ranger isn't gonna like it Yogi"......... Boo-Boo knew what he was talking about!


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Message 6 of 21
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Re: Selling

Am I at least a little more protected the fact they did already pay and it has to go to the authenticator first?

Message 7 of 21
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Re: Selling

Yes, authentication does give you a layer of protection.  

 

Message 8 of 21
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Re: Selling

There's strong irony in selling, but then not willing to deliver an item to the buyer who pays for said item...

 

Its your prerogative, but frankly, you shouldn't expect to get far profit-wise if your gut tells you not to sell too many times. If I was the buyer I'd think I was the one being scammed.

 

Nothing personal, just my observation.

Message 9 of 21
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Re: Selling

Well I left out part of the story...I had this originally as a 7 day auction and the "winner" never paid so I had to wait 4 days to cancel the order and put it back up to sell. I'm new to eBay and already with that experience leaves me sceptical I suppose. After I sell the cards I don't plan on staying on here anyways 

Message 10 of 21
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Re: Selling

Why not? eBay reviews the financial information and eBay determines risk if 5K is a big deal or not. Some think 5K is a lot of money others do not. Some have checking account balances of 50K others $5. eBay does their due diligence, determines risk factors, and decides if this person is worthy of selling a 5, 10, or whatever K valued item. There are many long-term sellers with great history who eBay does not allow to sell a 5K item.

Message 11 of 21
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Re: Selling

@steve20-0 

@steve20-0 

If the buyer has paid you and Ebay says to ship, then ship it.  I would make sure to add tracking and insurance for a sale that expensive.  Also no returns, does not mean no refunds.  Ebay gives a 30 day money back guarantee to all buyers and will hold that money to ensure that if there is a return opened for what ever reason,  the funds are available to refund the buyer.  So don't expect to see the funds in your account right away.  

 

Happy Selling. 

Message 12 of 21
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Re: Selling

     The repercussion from canceling the order depends on the reason you select for canceling the order. You mentioned you do not plan on continuing to sell on eBay so if that is the case why be concerned about it. Most sellers have a risk tolerance level and will not list items worth more than $xx depending on their ability to absorb a loss. Always remember the #1 rule as a seller and that is NEVER list anything on eBay that  you are not prepared to take a financial loss on. 

     EBay is buyer centric and will do little to nothing to protect the seller from scammers in the event of a NAD claim and the CC companies offer even less protection in the event of a chargeback. It is not uncommon for buyers/scammers to be less than honest when they file a claim or chargeback. While sellers probably tend to do it less often it does happen but those sellers often do not last long on this platform. 

     As ckimodog mentioned given the value of the card make sure the shipping method includes tracking, over pack the card into a large box and add enough insurance to fully cover the item. Of course this will only cover you for the shipping leg to the authentication center. You have no guarantee that the authentication center will send the card to the buyer using the same shipping method.

Message 13 of 21
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Re: Selling

Canceling a transaction carries a penalty. Seller-initiated cancellations earn a defect on one’s account. Defects downgrade a seller’s standing on the platform. Too many defects and your selling account can get suspended. So it can be a catch-22 situation. eBay considers cancellation by sellers a cardinal sin, which is why the penalty exists. Cancelling hurts the buyer’s purchasing experience. Buyers are protected on eBay. There are fewer protections for sellers. You must look out for your own interests. Online selling is, at best, a juggling act.

Message 14 of 21
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Re: Selling


@dbfolks166mt wrote:

     The repercussion from canceling the order depends on the reason you select for canceling the order.


eBay sellers can cancel transactions for any one of the following reasons. Which one would you recommend the OP use, given the circumstances s/he's described?

 

When a seller can cancel an order

A seller can cancel an order if:

  • The buyer asks to cancel the order and they haven't shipped the item yet
  • The buyer hasn't paid within the time allowed
  • The buyer used the wrong shipping address when they completed their purchase
  • The item is out of stock (this will result in a transaction defect)

The "Issue with buyer's address" reason is no longer available to sellers when canceling orders for items sold through Authenticity Guarantee or eBay international standard delivery programs.

 

 

Message 15 of 21
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