12-21-2020 05:26 PM
Hello,
I started a new account to keep things separate from my personal account.
When I went to list two items, both over $500, the listing was refused (not even saved as a draft) and I was rerouted to a page advising me I could ONLY sell a MAXIMUM of $500 per month until ebay deems I am worthy to sell more. I submitted for an appeal (per the help page) but received continuous “error” messages when doing so multiple times.
Can anyone please help or offer advice? I do understand the possible risk they are protecting buyers from but I don’t understand the logic of barring selling luxury items right off the bat, and not being able to price them accordingly.
Am I missing something here? Has ebay completely changed all of the seller rules? Please tell me how I can fix or sell high price items with a new account.
Thanks so much!
12-21-2020 05:31 PM
When you start a new account, it's treated as such and has limits. Does not matter if you have other accounts in good standing for years. Just have to wait for the limits to ease off.
12-21-2020 05:35 PM
You can probably get the new account's limits increased if you link it to the original account.
https://www.ebay.com/help/selling/listings/selling-limits?id=4107
12-21-2020 05:48 PM
I do understand the possible risk they are protecting buyers from
Do you also understand the risks that new sellers take? Just as important as protecting buyers is protecting newbie sellers from getting in over their heads and/or getting scammed.
12-21-2020 10:27 PM
Hi, the only way to fix this issue is to list within the limit, and sell it, showing stellar customer service along the way. The more sales you have, with successful outcomes and no policy violations, the quicker eBay will raise the limits. If you are an established seller you can link accounts, but that may defeat the purpose of separating accounts to begin with.
Scammers troll online looking for new sellers with high priced goods, especially luxury designers items and electronics . And you'd be surprised by the number of newbies who fall prey to their schemes. Limits like these are every bit as much a protection for sellers as buyers. Sellers not familiar with eBay policies, particularly the Money Back Guarantee and how it works, can be less than a hop, skip, and a jump away from losing both their item and the money it generated from the sale of it.
So move ahead at eBay's pace, show 'em 'what you got' and begin to request higher selling limits every 30 days. Good luck!