02-02-2021 12:35 PM
So I signed up for this program today and got the email telling me I signed up for the program. And it said to go to MY EBAY tab and click on Selling Manger Pro in the drop down menu. I've gone most of the day and I've checked that several times and there is no Selling Manager tab in the My eBay drop down menu. And I haven't been able to locate it anywhere on my dashboard. Anyone have any ideas of where it is or what I'm supposed to do?
02-03-2021 09:39 AM
@ronb2771 wrote:So I signed up for this program today and got the email telling me I signed up for the program. And it said to go to MY EBAY tab and click on Selling Manger Pro in the drop down menu. I've gone most of the day and I've checked that several times and there is no Selling Manager tab in the My eBay drop down menu. And I haven't been able to locate it anywhere on my dashboard. Anyone have any ideas of where it is or what I'm supposed to do?
@ronb2771 I heard back from ebay staff...
As we moved more towards Seller Hub as the main selling tool, Selling Manager Pro was added into Seller Hub, rather than existing as a separate tool you would have to access (if Seller Hub is the seller's default selling tool). I will ask for the help page to be updated with how to access these tools in Seller Hub.
Most of the features are housed under the 'Listings' tab in Seller Hub. When you have Selling Manager Pro you will see an 'Inventory' option there (that will not show to anyone without a subscription) and they can access the automated tools by going to the 'Listings' menu and clicking 'Scheduled". On the left hand side of that page there will be a section that says "Automation preferences'. They should also be able to take bulk actions when performing actions like leaving feedback, filing unpaid item disputes and printing invoices and shipping labels from those respective menus.
This is from brittanie@ebay
Here is the information about seller hub>