Selling Hub

[varietymailers]

Having problems with new hub saying past orders have not been shipped and not showing tracking numbers or notes on the orders.

This platform is a mess and I would like to go back to classic site.

[coastaltechsolution]

first I heard about this as I have been using Seller Hub for over a year and not seen anything as you describe 

[yuzuha]

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@coastaltechsolution wrote:

first I heard about this as I have been using Seller Hub for over a year and not seen anything as you describe 

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I've been using it for six years and I've never seen this happen.

OP, did you buy the postage through eBay?

[cinanty]

All of these classic view links should work. They need to be bookmarked & accessed through your browser's bookmarks (for however long they will work), I have been using these all 3 separate tabs or I WOULD NOT BE ABLE TO LIST ON EBAY, IT IS TO CONFUSING for me and you can still go to the seller hub if you click on the side

Classic View  Active Selling

https://my.ebay.com/ws/eBayISAPI.dll?MyeBayBeta&CurrentPage=MyeBayNextSelling&View=MyeBayNextSelling... 

Classic View Unsold

https://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta&NewPeriod=Last31Days&View=SoldNext&Column=Unknown&Su... 

Classic View Sold

https://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta&View=SoldNext&NewFilter=WaitShipment&SubmitAction.Ch...

[annadryl]

In your Orders section, click <See All Orders> in blue . here you get the itemized list of sales, most recent first, and going down. All the info is there, it's just arranged a little different.

If you are a seller, you'll be on this page most of the time. Shipping, tracking, feedback, dates and times, buyer info, amounts...

And it doesn't look like a webpage from 2005 ☕

[varietymailers]

Thanks everyone for all the input.

I have been happily using the good old classic my eBay shipping page for the last 10 years, no problems.

Then a couple weeks ago my bookmark started redirecting me to the selling hub shipping page. So I figured they were making me switch, so I started begrudgingly using it. Today I'm working on listings and I noticed one of the listings showed I had an overdue pending shipment. Searching around I discovered 9 orders that were overdue. This never happens to me, I ship 6 days a week. I'm up at 5, packing orders by 7 and they get picked up at 2.  I don't know why they didn't show up on eBay the day I was supposed to ship them, but they were not there or they would have definitely shipped. So I have eBay call me. The rep says he could see that all the "overdue" orders shipped and I should mark them all as shipped. I told him I wouldn't do that without tracking numbers or proof that they were shipped. So then he says I should make the above post and he would forward it to tech and they could switch me back to classic. After I get off the phone with him I searched high & low for any proof these orders were shipped, no luck. I have eBay call me back to double check they are certain these orders were shipped, 2nd rep says no, they were not shipped. She then forwarded the issue to tech support, someone is going to reach out to me. Cinanty's Classic link in their post above works. I don't know why mine didn't but yours does, so thanks for the links. 

Thanks again everyone.

[chapeau-noir]

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@varietymailers wrote:

Thanks everyone for all the input.

I have been happily using the good old classic my eBay shipping page for the last 10 years, no problems.

Then a couple weeks ago my bookmark started redirecting me to the selling hub shipping page. So I figured they were making me switch, so I started begrudgingly using it. Today I'm working on listings and I noticed one of the listings showed I had an overdue pending shipment. Searching around I discovered 9 orders that were overdue. This never happens to me, I ship 6 days a week. I'm up at 5, packing orders by 7 and they get picked up at 2.  I don't know why they didn't show up on eBay the day I was supposed to ship them, but they were not there or they would have definitely shipped. So I have eBay call me. The rep says he could see that all the "overdue" orders shipped and I should mark them all as shipped. I told him I wouldn't do that without tracking numbers or proof that they were shipped. So then he says I should make the above post and he would forward it to tech and they could switch me back to classic. After I get off the phone with him I searched high & low for any proof these orders were shipped, no luck. I have eBay call me back to double check they are certain these orders were shipped, 2nd rep says no, they were not shipped. She then forwarded the issue to tech support, someone is going to reach out to me. Cinanty's Classic link in their post above works. I don't know why mine didn't but yours does, so thanks for the links. 

Thanks again everyone.

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It sounds like you're using the new seller PAGE?  The seller hub hasn't changed in years and is very stable. 

TBH, I'd get to know the seller hub so if/when those links expire you'll have a fallback and not be suddenly stuck in the weeds. 

[darwen8]

There is a million of us wanting the sellers page back , integrating the page into ' seller hub ' that is a lot of useless information that we must wade thru do get things done .. Pathetic !! Job justification for some incompetent morons .