05-12-2018 07:49 AM - edited 05-12-2018 07:51 AM
I ordered an item. It came folded up and shoved in a paper envelope with so much tape and so small that it damaged the item. I am returning it. The seller also fudged on the shipping.
Sellers Do your homework.
1. When you are ready to sell something. Find a bag or box that fits (not shoved in to a small container just to reduce shipping costs).
2. Weigh it with a few extra ounces for good measure so the PO won't ask for more money on arrival. If it is close to the next weight go up not down on the shipping costs.
3. Use an eBay Calculator to find out what your costs and profit are at finalfeecalc . com
This will save you the trouble of having angry unsatisfied customers like me.
05-12-2018 08:16 AM
Sorry you had a bad experience, OP.
It is a turn off to get something improperly packed, especially if it is damaged. What a waste. Postage due is not any fun, either.
Your suggestion about going up, not down, on the cost made me remember when I dealt with items with sizes. Invariably someone would ask, I wear a 10 1/2, should I get a 10?
You can't say, yes, by all means, get something that is less when you need more of it!
05-12-2018 08:25 AM
Did it come postage due to you??
That would probably make me equally angry as receiving a damaged product with **bleep** packaging.
I collect cards and for the most part, people ship them responsibly, with the card in a thin plastic sleeve, inside of a hard "top loader", and then card board for extra padding in an envelope.
One time though I received a standard size envelope with no padding inside whatsoever and the card just flopping around in it!
I was stunned the thing was not damaged, bent, or otherwise destroyed. The seller got VERY lucky and I made sure to let him know this.
Yep, proper packaging is a must. It's a shame that some newbies here think they can find any junk container from around their house (including cereal boxes, yes it's happened) and believe that will be suitable as a shipping container!
05-12-2018 09:00 AM
I use cereal boxes to ship magazines, and put PLEASE DO NOT BEND. I have used flattened boxes too. When a publisher ships a magazine it comes without any packaging. I would never use a plastic bag to ship a magazine or book. But if it is something important or could be damaged with shipping I would use a better box or packaging.
05-12-2018 10:12 AM
The problem is the people who need this advice either don't read these forums or don't feel it applies to them even if it does.
05-12-2018 10:21 AM
@drusalina wrote:I use cereal boxes to ship magazines, and put PLEASE DO NOT BEND. I have used flattened boxes too. When a publisher ships a magazine it comes without any packaging. I would never use a plastic bag to ship a magazine or book. But if it is something important or could be damaged with shipping I would use a better box or packaging.
And rightly so.
05-12-2018 10:23 AM
@drusalina wrote:I use cereal boxes to ship magazines, and put PLEASE DO NOT BEND. I have used flattened boxes too. When a publisher ships a magazine it comes without any packaging. I would never use a plastic bag to ship a magazine or book. But if it is something important or could be damaged with shipping I would use a better box or packaging.
Like this?
@castlemagicmemories haha yea that's so true with clothing. I get some buyers asking me that sometimes. Size chart that shows Medium is only 30-34, and the buyer says I'm 38... so the Medium would be good right?
05-12-2018 10:29 AM - edited 05-12-2018 10:30 AM
@bigdeals.etc wrote:
@drusalina wrote:I use cereal boxes to ship magazines, and put PLEASE DO NOT BEND. I have used flattened boxes too. When a publisher ships a magazine it comes without any packaging. I would never use a plastic bag to ship a magazine or book. But if it is something important or could be damaged with shipping I would use a better box or packaging.
Like this?
@castlemagicmemories haha yea that's so true with clothing. I get some buyers asking me that sometimes. Size chart that shows Medium is only 30-34, and the buyer says I'm 38... so the Medium would be good right?
Guess it's just part of a certain mentality that shows a reluctance to go to a bigger size. But a smaller size isn't going to work. You are what you are and you need what you need.
Medium would be good if you were a 30-34! 38 is bigger than 34, so...(Seriously, I feel for you!)
That picture is just SO sad. DO NOT BEND in large letters on it. No one read that?
05-12-2018 11:13 AM
@drusalina wrote:2. Weigh it with a few extra ounces for good measure so the PO won't ask for more money on arrival. If it is close to the next weight go up not down on the shipping costs.
That might work for the occasional seller who is using a bathroom scale or guessing, but that would be a poor practice for a business. Shipping costs are my biggest expense, and artificially increasing postage would cut into profits.
For a business, the better advice is to invest in a quality scale that accurately weighs packages, and then pay only the correct postage ... not a cent more.
05-12-2018 11:16 AM
05-12-2018 11:17 AM
Ok.
05-12-2018 11:33 AM
I group all eBay sellers together when I stop buying here and go elsewhere.
I just placed a $200+ order at replacements. Coulda bought every single item here for less. Didn't. Knowing that I'll get everything in one piece and in the proper condition is worth it.
05-12-2018 11:38 AM
@auctionpet wrote:
Why are you grouping all sellers together as if we don't know how to properly ship!? I find this post to be very condescending (telling us to do our homework!). When you have a problem with a seller's shipping your beef is with them, not all sellers as a whole.
You come here telling sellers how they're supposed to ship and then admit your sending things in cereal boxes....you've got to be kidding! That's incredibly unprofessional and tacky.
With all due respect, I believe the OP meant this topic as perhaps a way to vent and just be a bit of a friendly reminder so-to-speak, not necessarily implying sellers don't know how to properly package things.
05-12-2018 11:40 AM
@jonathankirkland wrote:
@auctionpet wrote:
Why are you grouping all sellers together as if we don't know how to properly ship!? I find this post to be very condescending (telling us to do our homework!). When you have a problem with a seller's shipping your beef is with them, not all sellers as a whole.
You come here telling sellers how they're supposed to ship and then admit your sending things in cereal boxes....you've got to be kidding! That's incredibly unprofessional and tacky.With all due respect, I believe the OP meant this topic as perhaps a way to vent and just be a bit of a friendly reminder so-to-speak, not necessarily implying sellers don't know how to properly package things.
Thank you Jonathkirkland. I don't reply to people who are having a bad day!
05-12-2018 11:42 AM
@castlemagicmemories wrote:
@bigdeals.etc wrote:
@drusalina wrote:I use cereal boxes to ship magazines, and put PLEASE DO NOT BEND. I have used flattened boxes too. When a publisher ships a magazine it comes without any packaging. I would never use a plastic bag to ship a magazine or book. But if it is something important or could be damaged with shipping I would use a better box or packaging.
Like this?
@castlemagicmemories haha yea that's so true with clothing. I get some buyers asking me that sometimes. Size chart that shows Medium is only 30-34, and the buyer says I'm 38... so the Medium would be good right?
Guess it's just part of a certain mentality that shows a reluctance to go to a bigger size. But a smaller size isn't going to work. You are what you are and you need what you need.
Medium would be good if you were a 30-34! 38 is bigger than 34, so...(Seriously, I feel for you!)
That picture is just SO sad. DO NOT BEND in large letters on it. No one read that?
____________________________________
Was the mailbox tall enough to put it in the other way?
Some people have very small mailboxes. The mailman has to deliver it somewhere.
Whomever packed it should have put it in one of those canister thingies.
At least the mail person did not put it on top of the box like he does around here.