Selling

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Best ecommerce shipping flatform

Does anyone have any experience with cubic pricing from USPS through any shipping/postage platform? What about Order Cup's cubic pricing that does not have the 50,000 piece volume requirement? Are the savings worth using their platform? Has anyone he...

All about the Buyer but Where is the Seller's Protection?

I have been a member of Ebay for many years, both buying and selling. I have seen many changes, but unfortunately they have all benefited the buyer, and none that protect the seller. I have lost a lot of money over the last couple of years, due to Eb...

FEAR I'm being scammed as a first time seller

Hi! I'm trying to sell a high ticket ring (wedding ring) for the first time. I listed it last night, marked it up 30% for the BIN price. This morning, I receive an email saying the item has sold for the BIN price of $9,100.00. The buyer has good revi...

Have not made a sale because all the new rules ebay has put in place .

Ebay s new rules are stoping sales for the small store owner. Have not made a sale as of June 25th when the new rules became Law.

Markdown Manager Update

In the 2018 Summer Seller Update, we announced new changes to requirements for creating a markdown sale event that went into effect on June 25, 2018. We listened to your feedback and have made a change to these markdown sale requirements. Sellers can...

How far do you go to provide good customer service?

General discussion, open topic: how far do you go to provide good customer service? What are your limits when it comes to shipping requests, finding the item in another size/color that you may not carry but could obtain with a little extra work, answ...

If i set a 3 day handling today the 3rd... does that mean i need to ship by friday or monday?

With 4th not being a business day... shouldn't that push it to monday?

This month: Pay Only When You Sell, up to 1000 Listings!

When you click "learn more" it says "something went wrong, we're sorry". Combine now the recent technical issues, glitches, & problems. Anyone else feel like they're still going to be charged listing fees if items don't sell?

Resolved! Can Alkaline AA batteries be sent via USPS?

I am thinking of sending a fiber optic tote bag in the mail as a gift. I'm wondering if I can send AA batteries, installed in the bag, through USPS. I have researched this but the majority of info I find is about lithium batteries~even though I searc...

Quick! What would you do? Cancellation request....

A buyer with low FB just purchased qty 3 from a listing. Sent me a message that she only wants qty 1, not 3. I don't see any way to cancel a partial qty from an order. Would you--- A. Cancel the entire order and ask her to repurchase qty 1, risking t...

Resolved! 10% eBay Buyer AND Seller Promo a bust - sucks for me!

Just got off the phone with eBay's offshore support team after my recent eBay Bucks cert came in $164 below what was expected. The Promotion was 10% back for buyers AND sellers up to $100 per transaction, in qualifiying categories. Two things happene...

Pushing the 30 Day Free Returns

Got this promo a few moments ago in my eBay messages. If I offer 30 day "Free Returns" they will cover the label cost. How nice of eBay to offer this to people like me who have no intention of offering this! The second part of that message says it in...

Resolved! My unsold items on eBay’s sold list

I had an idea to go into “advanced search” then search for my keywords + “sold listings” in hopes of learning from more successful sellers. My goal was to learn from their listings how I could improve my listings. Surprisingly, I found items I listed...

Buyer waited until tracking info showed - sent eBay a request for me to cancel order - What can I do

So we have a 0 feedback buyer, bids on a sound sytem I am selling for 199.99 at the last minute, pays immediately, everything is great.I ship it out today, and a few hours later, when the package is shown to have left the post office, I get an email ...

[Seller] Manage orders -> NO SHOWS UP! Can't see new orders.. eBay Error?

Hi. as a seller, can't check New orders now!! Unfortunately Can't see new orders in "Manage orders" now... (surely sold 2 orders but can't see)(sure there're new orders & old orders i shipped) Period : all / 2 orders / Total for all items : $xxxxx.xx...