You stated: "My seller level is at 3.06. It is based on 24 out of 785 transactions. "
To calculate the # number of transactions needed to grow out of substandard performance, you also need the following:
- what standard are we talking about, so we'll know ...
- number of months in the look back period, 3 or 12
- the standard, 95%, 90%, or the inverse 5% or 10%
- number of transactions and errors in the first month of the look back period (because these will age out in the month being projected)
It may be helpful to know, generally, that to improve by any metric you have to do better than the average month. Your sales have to be more than 785/12 or 3 and your errors have to be fewer than 24/12 or 3.
In my experience it is hard to grow out of a substandard performance. This is because
1) while you are struggling to increase sales, ebay is dampening your sales by giving your listings less visibility.
2) the number of trades per month are statistically "sticky". In other words, didn't you want 100 sales per month in the past, but you only had ~65. So it isn't realistic to think you could easily get 100 trades in the coming month.
3) "we are who we are." Are you really committed and able to do what would need to be done to have 0 trades with a problem that occurred twice a month previously?
Although I am a much smaller seller, I found that even offering $1 items didn't get me the sales I needed to re attain top rated when I once fell to average. As I recall, I was rehabilitated only by a change in metrics. (When I say "I", I'm speaking of an account other than this one I'm writing on.)
Good luck.
