Hi sellers.
From before about two months ago we started to receive a lot of PayPal non authorized cases. All this case were for two types of items: dog food and coffee makers. In one week we have about 10 cases opened on our PayPal accounts!
It was absolutely unusual statistics. We took all these cases and checked them one by one. I can definitely say that all these cases made by one person (or group of persons).
All these orders placed from just created eBay accounts and all these orders have OUTLOOK emails.
I spoke with couple of other sellers and they have same.
These cases usually closed by Paypal seller protection but you MUST to provide a tracking number.
It does not matter if you calling Paypal and explain, without the tracking you lose the case.
From what I understand this fraud comes from seller that simply sell items for lower price and than place order on other seller and just provide address his own buyer.
Before scammer opens a case on Paypal he ALWAYS contacts and asks tracking number! Even tracking number uploaded in the order , he still asks it.
As soon you respond him, after day or two or even same day, you getting brand new open non authorized case on Paypal.
I have attached a screenshot of my Paypal resolution to show how the big this problem. Just look on it. The first screenshot is for closed cases and the second for still opened.
All orders are between $50-60$.
