1. I am receiving a monthly insertion fee of $0.30 by eBay and do not know why or how to stop it. Please advise, thank you.
Look at your monthly invoice details to see your itemized charges. I did, and that is where I received the information that I was charged an insertion fee. Why did I get it, and how do I stop it from charging me?
2. Will I get charged if I click the box for allowing people to make an offer on my merchandize?
No, there's no charge for that. Thank You
3. I looked on the USPS website for the insurance prices on a 2-Day small box Priority mail shipment and the prices are wrong. Does anyone have the updated prices? Do you know if different sized boxes all have the same price for insurance if the dollar amount is the same? It would seem to make sense, please advise.
3. Why do you think the prices are wrong? I think the prices are wrong because I went to the USPS office, and the worker behind the counter looked up the prices on the USPS website--this is where I got my initial information--, and he told me that their prices on their own website were wrong. Please give a specific example. You might be looking at the prices for eBay's third-party insurance rather than USPS rates. Are you saying that eBay tells us what the insurance cost will be with the USPS, 2-day priority mail? If so, where can I find this, so I may tell a potential buyer the correct price for insurance before I get an offer? I have never seen anybody else comment on errors in insurance rates in eBay's labels. I did not comment about an error on eBay's labels. I didn't even print an eBay label. I paid for the shipping at the USPS. I hand wrote a label. How can I get the price of insurance before I get an offer on my product? Do I get charged shipping through eBay if I print one of their labels? Do I get charged through eBay for shipping, even if I don't print a label? Please advise, thank you so much for your help.
4. What are the customer service phone hours, and what is the phone number? How do I chat online with them and are their specific hours?
5. How do I get a one time code for tech support?
