Seller Hub - Order tile - yet another Seller Hub deficiency ...

[mr_lincoln]

With the advent of the GTC mandate I wanted to gather data on the last 3 months (would include March as one of them) of sales and split orders in to two categories ... Auctions and Fix Price.  The Classic My eBay page shows either the Lock or Gavel in the left hand column so its easy to count Auctions and FP sales ... NOT SO in Seller Hub... SH goes back 90 days which I need to get January info but their Order page DOES NOT show the type of listing NOR can the columns be "customized" to add it.

Too time consuming to open all the sales that month and try and figure out what the listing format was when that info should be available ... duh, like it was on the Classic My eBay page format ... why do we keep coming back to that, huh?!?

[goodluckselling]

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@mr_lincoln wrote:

With the advent of the GTC mandate I wanted to gather data on the last 3 months (would include March as one of them) of sales and split orders in to two categories ... Auctions and Fix Price.  The Classic My eBay page shows either the Lock or Gavel in the left hand column so its easy to count Auctions and FP sales ... NOT SO in Seller Hub... SH goes back 90 days which I need to get January info but their Order page DOES NOT show the type of listing NOR can the columns be "customized" to add it.

Too time consuming to open all the sales that month and try and figure out what the listing format was when that info should be available ... duh, like it was on the Classic My eBay page format ... why do we keep coming back to that, huh?!?

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  From the seller hub sold page, use the customize tab (tab right area) and check box for format and save.  You can also move the column to a different order if you want.

If you want to create a specific file of just auctions you can check box all the listings that meet your factors and then use the archived folder.  You can then print out the archive folder if you want and it will calculate everything at the end. 

  Why not open your thread asking how to do something instead of convicting?

Good Luck Selling!

[thevintagesilvershop]

If you use the ARCHIVE function to archive your SOLD listings, like I do, you CAN customize it to show format and it goes back 90 days.  Also, if you use ADVANCED SEARCH and specify your seller ID, you can then click on SOLD listings after you get the results, which also goes back 90 days and there is a link at the top where you can choose AUCTIONS or BIN and then do a count.  Good luck!

[dhbookds]

yep, not sure why you aren't seeing the customization possible:

[thevintagesilvershop]

Lots of ways to find what she needs, I think.

[mr_lincoln]

@dhbookds, @thevintagesilvershop , @goodluckselling 

Thank you for your replies ... I do not have a Customization function for the Order tile, their is no "Sold" tile (pics below)  When I click the Order tile I get a list of sales going back 90 days (pull down) but again, no Customization link to change the columns ... I've done customization on other pages, know how it works but the choice just isn't  there.

Ref: goodluckselling's comment, "why not just ask the question rather then convict":  good point and thank you for calling me out on that ... however, after spending 20 minutes trying to find what I wanted in Seller Hub that IS available in the old format I got a little P-Oed and probably should have waited 10 minutes before posting the thread rather then doing it in a neg frame of mind.  Just so you know, I use a number of features in Seller Hub, PREFER their Relisting functions over the old Classic version but am still waiting for them to implement some good suggestions (some mine & some others) yet they never have so yeah, I get a little ticked when it falls short of being user friendly and easy to work with.

Now, the "archiving", that's on the Order tile at the bottom but can only be seen by clicking "See more" ... so are you saying THAT is where I can find the column customization that dhbooks shows on his screen shot?

[thevintagesilvershop · Accepted solution]

Mr Lincoln:  Can't customize under ORDERS.  Must go to ACTIVE LISTINGS, hit the "more" and find the SOLD.  Then you can customize.  Or you can see my earlier post and find a couple of other ways to do it.  Good luck!

[mr_lincoln]

@thevintagesilvershop   THANK YOU!  I AM HAPPY!!!!!!!!

Just never would have thought to look on the Listings tile since "Sold" is more related to "Orders" ...

[mr_lincoln]

@goodluckselling   wrote: " ... Why not open your thread asking how to do something instead of convicting? ..."

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In case you missed my other reply, good point and thank you for calling me out on that but I was a little torqued trying to find it where I thought it should be ... and what's funny is just last night I got an accepted solution for helping someone "Customize" their Overview Page after a tile went gone missing ...