mam98031 • Volunteer Community Member • Buyer/Seller since 1999
@stephenmorgan wrote:
@mam98031 wrote:
@stephenmorgan wrote:Is this for the
BARELY USED HIGH QUALITY: TUF Gaming GeForce RTX™ 3080 10GB GDDR6X Graphics Card
The auction is already over so I would cancel the order using the reason Buyer Requested to Cancel.
After you cancel there may be an automatic option to offer to the next highest bidder, but I am not sure. The next highest bidder may not want it now because of the bid manipulation. You may have to re-list it to sell it.
The seller should NEVER use the cancellation reason that the Buyer Requested it unless the buyer actually did. That is a breach of the rules doing that and a seller can be sanctioned for it.
Don't ever use that reason unless it is actually the truthful reason and you have an email from the buyer requesting the cancellation. Otherwise you are opening yourself up to potential problems with Ebay and the health of your selling account. It simply isn't worth it.
eBay Policy also states
Following the Law and eBay Policy does not allow for the type of bid manipulation that went on. eBay Policy only allows for a Bid Retraction if there was an error such as entering the wrong amount then you are allowed to reenter the corrected amount. There is nothing in Policy that allows you to retract a Bid because you changed your mind, or you wanted to uncover the highest bid. The policies clearly state against certain actions that are not allowed and some of these actions are against the law.
eBay has Policies stating certain actions are not allowed by buyers. They do not always enforce their own Policies. They will however penalize a Seller if they choose to cancel a sell because of the buyer violating a Policy.
So, what would you do with a person who has Bid Retractions on your Auction, is winning and then 20 minutes before Auction ends wants you to contact the second-highest bidder?
The Auction has been manipulated so much at this point that it is now compromised and should be allowed to be cancelled without penalty to the Seller. eBay does not have an option to allow cancellation for this reason although policy has clearly been violated by the winning bidder who again wants to retract their bid, so they do not win.
That would be a problem for the buyer to be concerned with as far as breaching the policies you are talking about.
"The Auction has been manipulated so much at this point that it is now compromised and should be allowed to be cancelled without penalty to the Seller. " While I don't disagree with that, I'm not sure Ebay would agree. IDK, I've never had this happen nor have I tested your theory. As we all know, Ebay doesn't always function in the way we think it should.
@deltilogical wrote:Ebay should be stopping Retractors - it is all in the data and should be very easy.
There are very few valid reasons to retract a bid.
So Ebay should stop all retractions when it is only a small number of buyers that abuse it??? I can't say I agree with that. But I do think Ebay should take this issue far more seriously than they do.
@tammiesmith3 wrote:I'm not sure if you can contact the other bidder or not ( I have not done auction a while). I think you used to be able to. I would definitely block the buyer so you do not have this issue with them in the future.
After the auction closes, if the highest bid gets cancelled for whatever reason by the seller, you can do what is called a Second Chance Offer.
https://www.ebay.com/help/selling/listings/selling-auctions/making-second-chance-offers?id=4142
