06-21-2018 11:52 AM
I'm asking if I'm doing something wrong when doing a search or what the problem is so I don't get frustrated next time.
I bought a couple of things and tried to find them to compare comps for pricing before listing them yesterday. I had bought a Krups Cocktail Maker 2000 I searched Krups cocktail maker - 0 results. Krups Cocktail - 0 results - thought I had something rare!!! - entered the UPC here - 0 results - went to UPC lookup database - found a listing on Ebay - led me to one and then look at the 7 addition ones below in People also viewed. There are more than 7 listings - but none came up in search. When I put in Krups cocktail mixer - they came up - mind you 9 results - those best match and the other Results matching fewer words - all have the words Krups, cocktail and maker in the title. All have 2000 except 1 - so why didn't search pick these up?
Today I search Krups Cocktail Maker and Cassini must remember my search - as today I get 11 results - even tho 12 items are show in Best Match. Needless to say - this will be donated as it's not worth my time and effort.
Also on Internet Explorer - when I put in Ebay.com - I get a white page with the categories listed on the right and when you scroll down to where your previous searches appear - I have giant arrows. Foxfire displays the main page as normal.
https://www.ebay.com/sch/i.html?_from=R40&_trksid=m570.l1313&_nkw=krups+cocktail+mixer&_sacat=0
06-22-2018 08:59 AM
No blond moment for you. It's not you.
I remember I searched once for Santa figure, and it brought up Victoria's Secret.
06-22-2018 09:12 AM
@hillbillymedia wrote:
My wife and I have our own desks and PC`s side by side. A few years back I was griping to her about ebay search. We experimented on our seperate accounts. We searched for identical items with identical keywords and no filters except "price+shipping lowest". We both have the same shipping address on file with ebay yet we were shown different search results each and everytime.
Okay, something I have in my research data that is not mainstream knowledge, is that eBay has changed how this works several times this year.
Prior to January of this year, if you searched an item you got the same results from different computers on the same IP. This would be one of the things I was showing in presentations with our listing team at the beginning of the year.
In the beginning of this year they changed what items come up in search (MPN was weighed less heavily). For example, prior to January, if we had an item with MPN "1234" and searched "1234", it would always have perfect matches of MPN first, followed by other product identifier matches (interchange part#, other part#, etc). What this meant in our eBay Motors category, was in 2017, your search typically resulted in "perfect matches" of the item you searched for, and then under the perfect matches you had "kits/sets" containing the item item.
Then in 2018, since MPN perfect matches were not being weighed as heavily, typically you seen KITS/SETS first, rather than single items.
In the spring update, eBay changed how this system works again. I first discovered this in the app. I was dragging down and noticed everything loaded completely different. Tried it on our PC's. At this time, EVERY TIME YOU SEARCHED resulted in different results.
Then sometime in April-May, they changed the system again. Now it seems that your search results "lock" to your browser, but it is NOT IP based. We can search on 3 different computers here and get 3 different results. But no matter how many times we load the page, it only shows the same items.
My point is, eBay is CONSTANTLY messing with the search algiorithm. They are doing complete shifts in how it works completely. This makes it extremely unreliable, and no wonder that there's major problems right now.
Now just consider how damaging it is that if you do many searches you ALWAYS see the same items, combined with errors in the system. If you search and get 50 bunk results, you are STUCK with those 50 results. No repeat searches will offer any changes.
Any sellers who are not getting exposure? Too bad. If the buyers didn't see you in their initial search, they won't see you now.
Even if you search a certain item, search ANOTHER item, then search the first item again. You will be stuck with the same results.
06-22-2018 09:15 AM
I believe I have also read that if you look at a listing, but don't buy, you won't be shown that listing again because Cassini assumes you are not interested.
But what is you decide later that you really are interested. Or you might be and want another look. Or your needs change and it becomes more attractive.
06-22-2018 09:23 AM - edited 06-22-2018 09:25 AM
There are a few things driving search now - product based shopping that Wenig is pushing, Item Specifics, and what you looked at before.
None of the criteria are good for ebay buyers, who just want to be shown what they looked for.
There is a poster on another board that is horrified about how they checked out something that appeared on one of the threads and the ebay catalog coughed up something that should be listed in the adult category. But since his account is linked to all the other accounts in the house - his 11 year old daughter is being shown stuff that should be in the adult category when they do a search on ebay now.
Search is now so messed up by bad programming and ebay wanting to be on top of industry standards, that it is totally unusuable by most people. And yet, it appears that ebay keeps trying to lay the blame on sellers when buyers keep leaving.