09-27-2022 04:18 PM
Once upon a time you knew that the relevant details in your listing would be picked up no matter how you worded the heading for your item. That’s how search engines work: they hit on a word in a sentence and throw up a heap of related topics. Now it seems this no longer applies with eBay and it explains why one is getting “nul points” in views! I tested it today; I looked up a similar item to the one I was about to list - one which I had seen previously and was sure had not been sold in the meantime. The relevance of the item was that it related to Queen Elizabeth II, a topic of high interest at present. But the words “Elizabeth” and “Queen”did not produce the item I was looking for. It was not until I added the words “Royal Crown Derby” that the piece I was looking for showed up. But the fact that it was manufactured by R.C.Derby was not the salient point. Anyone looking for E II R memorabilia should not have needed that in order to pick it up! So what is going wrong?
And by the way, why is it completely impossible to send an email to eBay and get a reply on topics like this? It is too big and too greedy to care about customer service! You have to spend half an hour ploughing through useless F.A.Qs and contacting an equally useless automated “helper” before eventually getting either a phone call from some charming but incomprehensible person in an Asian call centre or trying in vain to explain your problem on a live chat! As so many of you have been crying out, “EBay is not the service it once was, and it no longer cares!”
09-27-2022 08:24 PM
Honestly, I agree with you, but I've given up on this issue.
It's not just eBay, it's all the search engines, they funnel us into directions they want. I used to be able to do research using search engines, not trying to buy anything. You would get many wonderful informative sites. Not anymore, you just get the garbage from whoever paid to play to sell stuff.
Watch the home improvement shows, If I see one more ugly white quartz counter, I am gonna puke. Every show, white quartz counters. It's all a designed plan.
You better know the exact site you're looking for or be prepared to be subjected to the big companies that want to steer you to god knows what.
I am so glad I have kept my vintage resource books. I continue to amass more and more. How's that free google book thing working out for everybody, ever tried using it, so much fun. Erasing history. Not happening in my house.