mam98031 • Volunteer Community Member • Buyer/Seller since 1999
@psfhobbies wrote:boils down to people being opportunists whether honest or crooks / thieves. People just need to realize its a type of stealing returning worn items or using and damaging. Started years ago at walmart people could return anything and get refund..then moved to the internet now we all got to deal with it. We got a fresh starting the 20th and we all need to do better to one another.
Are you of the opinion that the next president will have an affect on the rules of Ebay? If so, how?
@adamcartwright wrote:@psfhobbies-- You're right. The stores with their liberal return policies have created monsters.
Return policies have NOTHING to do with a seller having a store or not. The return policies are available to all sellers with or without a store.
@albany_sellers wrote:Exactly. You need to allow yourself to get ripped off for only 50% whenever anyone feels like it, and be thankful for it.
That isn't what I said nor is that accurate in many cases. However I respect that this can be how it feels sometimes. Especially if the item comes back so damaged that you can't sell it for anything at all, it is just trash.
@rosemandolin wrote:I just deleted all my listings for the exact same experience. Not a good place for sellers anymore.
Because you had one bad transaction? Even the OP didn't do that, they are still selling.
The negative you got, if you had worked with your buyer and just allowed them to return the item, you likely would not have received the negative feedback. The pic the buyer supplied did show some damage. Would it have been such a hardship to allow the buyer to return the item and refund them?
@chienoir wrote:The big box stores can afford to swallow their losses from unjustified and damaged returns. eBay is just as big, or is actually an even bigger business, worldwide. The problem is that we small sellers can't afford losses caused by unscrupulous buyers. But since eBay is so big, and is not dependent on small sellers, eBay is not interested in protecting us from underhanded buyers. The corporate attitude (and the attitude of some apologists commenting here) is that if we don't like it, we can go sell our stuff elsewhere. But due to its size, in effect eBay has a virtual monopoly in their having the largest venue ("reach") for marketing chattel.
So where does an elephant sit? Anywhere it wants to...
I would disagree with you a bit on this. Small and casual sellers make up 80+ percent of their total 18+ million active sellers.
While returns are very annoying and sometimes costly, the vast majority of our sales go off without any problem at all, which is why we stay. We do make money overall.
If Ebay didn't have the MBG, then we would not get more buyers and would likely lose most of the ones that we currently have. Buyers need to feel safe when shopping here or they will just go somewhere else.
Now if you are getting a really high rate of returns. So much so you can't profit by selling here. Then of course you need to re-evaluate your approach to selling on the internet.
