Selling

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I received Negative feedback meant for someone else?

I just received a negative feedback from a customer who simply wrote "I never received my bed frame" This customer bought a Vintage electronic Muscle stimulator. The item was shipped out and delivered on December 14th which was within a week of his p...

anyone else getting conflicting results from Authenticity?

hi- We have had a large number of items be rejected from Authenticity recently. Items that have had jewelers, auction houses and our own GIA reports verified as being legit. in one case, Ebay sent back a bracelet saying the charms were 13k but bracel...

why is it when i do a listing its giving a 10% discount

why is it when i do a listing its giving a 10% discount out check out when it sells never happen before thanks

Avoiding scams

I received a message from a potential customer today. I don't sell many things but apparently somebody reached out to this person through some outside eBay means trying to sell my item through another messenger or social media. They had a screenshot ...

Resolved! Wow! Ebay sellers don't get a raise, we get a pay cut.

So last January I had over $13K in sales. This January it was less than $6K. Thanks Ebay. I appreciate the cutting of my traffic to less than 1.5M in one month. I appreciate the punishment for no longer participating in the PL scheme. This is so disa...

Buyer not picking up package from post office

Hello, I have a buyer who will not pick up their package from the post office. A delivery attempt was made but their receptacle was full, I messaged the buyer and she said she’d go the next morning to pick the package up. That was a week ago and now ...

Neutral Feedback eBay Will not Remove

Anybody on here have the same experience where a buyer leaves neutral or negative feedback and eBay always sides with them and will not remove it? I sent a guy some brand new hand sanitizer and he left me neutral feedback because he found out he orde...

Winter Storms & Severe Weather Impacting Delivery

Sounds like half the country will have crappy weather...A good time not having one day delivery...LOL

Why am I getting promoted fee for an item that sold in august?

Ebay is so shady. Really, suddenly I get a fee after 6 months? Right... seems legit... Has this happened to anyone else?

How do i share a video of an item in working condition

A request for a product working

Accepted offers disappearing?

Over the past week my sales have severely declined and when I accept an offer, nothing happens. It's not in awaiting payment or anything. They often still show up as offers on the app and desktop and when I click on them it says review offer and then...

I’ve countered a buyer. How can I read about their profile

Hi need help. On hold with “tech support” with a person in the Philippines,, my question is simple and he has no clue how to help me. How can I view a buyers profile ? I click on their user name and all the info is greyed out ?? thanks

Abysmal!

How do I go from getting 200K-300K "organic" impressions per day to 39K?

How do I change my preowned clothing conditons

On all my active listings.

Negative feedback from Buyer becasue shipper lost/damaged item

OK, so we received negative feedback from buyer who did not recieve his item. turns out, shipper (USPS) lost/damaged his item. we received this notification from shipper via a letter and immediately (minutes after receiving letter) notified buyer and...