06-07-2021 07:17 AM
I have posted my items 3x’s now and each time I’m dealing with buyers that leave me their #and says contact them.
For one thing I’m not texting anyone back on their cell. That is stupid.
I have replied bot their text and asked what info they needed. That I answer anything about my item
Then I wait for payment, sending reminders. Just to receive nothing.
I check the buyers name and see member since 2021. No feed back.
Tired of waiting days if I’m dealing with a scammer.
Question is do I ignore them or decline?
How do I even find out if their going to waste my time ?
06-07-2021 07:22 AM
A message that says "I am interested in your item, kindly text me", an offer greater than your buy it now price, or a request for a gift card is generally the start of a scam where the scammer winds up sending a phony payment email that makes it look like the seller has received a payment when none has actually been received. Scammers like to target new sellers, particularly those selling expensive items.
Sending contact information (text or email) prior to a transaction is a violation of eBay policy; this policy is designed to protect honest buyers and sellers from this sort of thing, and to prevent off-eBay sales.
Never buy a gift card for anyone unless you are giving a gift.
As a seller you should always check your account directly (not following a link in an email) to see if you have actually been paid prior to shipping. If an actual buyer does not send an actual payment, file an unpaid item dispute (or whatever the current cancellation process is -- eBay has recently changed things) and go through that process to get your fees back and to give the "buyer" a strike -- and set your buying requirement to reject bids or purchases from users with two or more strikes.
eBay will likely remove the scammer's account shortly, but the scammer will just create a new one or hijack an old one and continue sending scam offers and messages. Sellers must remain wary of any user that wants the seller to violate eBay policy.
You can avoid many common scams by listing your item for a fixed price with immediate payment required and by not accepting any offers. That way the buyer must complete checkout and actually pay in order to proceed.
06-07-2021 07:30 AM - edited 06-07-2021 07:34 AM
Your post isn't quite clear . . . but the top takeaway is that you should never contact another eBay member outside of the eBay messaging system. Ever. For anything. Do not respond to even their first message.
Your post says "I'm not texting anyone back on their cell," but then you say "I have replied bot their text . . . " so I'm not sure whether you did your didn't.
You also say, "I wait for payment." How are these members purchasing your items? Are they using the "Best Offer" feature and then you're accepting the offer? And then they're not paying? If that's the case, you are certainly not required to respond to an offer. Just decline or let it expire.
If you're referring to winning bidders not paying for your auctions listings, that's just something you'll have to put up with when you run auctions. It's better to use fixed-priced listings with immediate payment required; however, the immediate payment option is not available on offers (or auctions).
06-07-2021 08:18 AM
Ignore them. They're extremely good at preying like parasites on new sellers with a low number or no feedbacks. When your feedbacks start going up due to legitimate buyers, the scams usually die down.
Just consider this current problem as "paying your dues" for being a new seller. If anything seems out of the ordinary, don't do it.
One more thing... I notice you have one very attractive artwork item for sale at 100$. If you are planning on shipping it, beware of buyers who see you are a new seller and will claim "empty box" on delivery, and demand a refund. This is one of the latest scams with next to no defense against this currently, until Ebay gets off their duff and does something to protect sellers... I recommend listing this item, and any items with a high value, as "local pickup" only, where you have more control over the item getting into a legitimate buyer's hands. Otherwise, try selling it on Craigslist or a similar venue... you don't want to be out both your item AND your money because Ebay refunded it to the scam buyer.
Finally, I recommend that you read at least a few hundred posts on this Selling forum, and become familiarized with the current scams and the advice against becoming a victim.
Welcome, and good luck!
Cheers, Duffy