A few years back I was in a spot and needed some money so I had turned to eBay. At the time, everything worked as should and the buyers/sellers were direct, communicative, and actual people - actually, all I dealt with were really kind. Recently I found myself in a similar spot and have had to relist items multiple times due to non-payment from scammers that joined days ago and hashing out questions post winning a bid that should have been asked during the process. In fact, the buyer who won the original bid was allowed to rebid on the item when I relisted and nearly won had I not intervened.
It's just so draining that it's not even worth it. I honestly feel safer at this point using Craigslist and haggling on the street. At least that way I can protect my money with a physical presence. This company just seems to allow scammers to waste your time while eBay reaches into your wallet. So now your (X) dollars you could receive from the item proper has now been reduced to (x) - time - ebay fees - headache.
Based on the conversations I have had with customer service, which is a stretch to call it service, they are untrained and obviously told to be nondescript in explanations to avoid fault - it's kind of obvious. People I have spoken with were nice but lacked any tools to actually remedy anything at all. I wonder if they created this forum for us to air our grievances, feel a bit better, and then go back to the grind. Like one big suggestion box for actual complaints that users have that cost them $$$ - both buyer and seller.
And while I can understand that there are things that we as buyers and sellers can do to protect us... isn't the entire point of a tool like this to make it more efficient and safe? For instance, selling an xbox in a parking lot is a lot more dangerous (or I had thought) than a platform to allow you to do everything digitally and safely through shipping services.
I know this is one long diatribe but anyone else feeling anything similar?
