Scammed ! I was scammed out of an iPhone 14 from that place in Miami!

[Anonymous]

Sold an open box brand new iPhone, buyer received item saying we have a problem doesn’t work. I sent a return label. Item was shipped back to me.  However was never delivered! But according to eBay it was! eBay refunded the buyer in about 10 minutes! Saying they have valid proof that it was returned! Went to my local post office, the manager looked into it ! He sent me an email confirming that the address and name on box wasn’t mine! And the address doesn’t even exist.  He gave me a copy of the label. I talked to eBay until I’m blue in my face.  They will not reverse the case! I sent them all the pictures, emails from post office!  Reports from the Better Business Bureau! That this address has multiple complaints of fraud from various people    One complaint was just a few months ago exactly like mine.  Label tampered with.  eBay failed to its job and protect its members from this place.  It’s time for us as a community bring this to media’s attention! eBay’s customer service is absolutely the worst.   

[Anonymous]

I did and it’s closed.  I’ve called them 9 times.  I have been on messenger, twitter have had dozens of emails and images and photos back and forth for 4 days now 

[kensgiftshop]

You need a letter from USPS stating all of that, an email won't do.

[mam98031]

@Anonymous 

I likely missed where you explained this, but if you had shipped the item to your buyer, how did they get ahold of the shipping label to manipulate it?

[a_c_green]

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@mam98031 wrote:

@Anonymous 

I likely missed where you explained this, but if you had shipped the item to your buyer, how did they get ahold of the shipping label to manipulate it?

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It's not the seller's original label that was manipulated, but the return label that was generated by eBay for the return shipment. It's rather trivial to either edit the label itself in PDF form to change the seller's return address (the address to which this return shipment is going), or simply print up your own fake destination address and paste that over the return label's destination address. It needs only to be a different street address within the actual City and ZIP. Popular destinations for scam returns include fast food outlets or other public buildings where employees receive mail without questioning the recipient name.

Once the package (containing a rock, some trinket or whatever) is delivered to a fake address within the seller's home City and ZIP, eBay will enforce a full refund to the buyer. The seller needs to produce a signed document on USPS letterhead that will attest to the fact that the label address is not the actual address recorded for that tracking number when the package was sent back. The original refund is probably going to happen anyway; this USPS documentation will need to be submitted on appeal.

Although the return label has to originate from the reshipper address in Florida (or wherever), the return label itself goes to the buyer, so he can modify or hack the label address however he needs to before sending his fake return package back to the reshipper.

I don't have an actual return label to examine, but I assume it's generated in much the same way as an original shipping label, and when saved to a PDF file, the label has no Security setting to prevent anyone from modifying the text of the address with a PDF editor. The scam buyer most likely made a similar alteration to the return label's address in order to send it someplace else, not back to the seller. The seller's post office will know where it actually went.

[dogofwar777]

If you have the buyers name and address, file charges on them for fraud. I've seen  few tv judge shows where folks were hauled into court for ebay scams, as a matter of fact, one buyer posted hear about his experience on Judge Judy against a scammer.

[dbfolks166mt]

If you have the buyers name and address, file charges on them for fraud. I've seen  few tv judge shows where folks were hauled into court for ebay scams, as a matter of fact, one buyer posted hear about his experience on Judge Judy against a scammer.

     Most likely this item went through a freight forwarder and the buyer is in some foreign country out of the reach of our law enforcement and/or legal system.