02-16-2023 04:26 PM
eBay uses many 3rd parties to introduce new apps. In the rush to introduce in things they often do not think thing thru nor supply clarity. One example:
Suspose you sell an item for $300 and the buyer elects to send it to the vault. A few years goes by and the item in the vault is re-sold on eBay for $1200 but the item has been lost or damaged. What happens. eBay has no answer, policy, protocol nor plan. Talked to a person in AG department today and posed that question and the person replied " we have no answer" .
02-16-2023 07:16 PM
@cardsforauction wrote:I would think eBay is responsible for the items in the vault and they have insurance money to back it up. If the rare instance eBay lost the item in the vault eBay would have to pay the person with the item in the vault $1200. That's how it's suppose to work I would think. Will they pay the full $1200 is a good question, but if the sale price was that they should.
In a perfect world this would be the case. But I interpret it that the then buyer/now seller would only be covered for the initial $300. I would think that the then buyer/now seller wouldn't be out-of-pocket anything towards the new $1200 sales price in a Return claim, and wouldn't receive an OOS and all that goes with it. That's the best I'd hope for, anyway.