Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Resolved! Buyer wants refund for damaged package, not damaged item.

Hello, Im a new ebay seller.I recently sent out an item to a buyer. It arrived in a bent envelope. She messaged me for a refund sending only photos of the bent envelope, not item. I apologized for the envelope and refunded her for the shipping costs,...

how do you handle listing?

One of the worst problems in my business is my inability to keep on top of listing. I spend a great deal of time on processing mail and scouting. I list on Amazon, ebay store and ebay auctions. I want to resolve to solve this problem in 2023 but if I...

New Format

The new format SUCKS!!!

Do you ever suggest things to sellers or point out errors in their listing?

An experienced seller with over 200,000 feedback has a item listed.It comes in three different colors.In the item description he has:"If you don't indicate what color you want a random color will be sent".Isn't that just asking for trouble?Why not ma...

Posting when a fixed price item was first put on eBay kills sales unless it's brand new.

Most buyers want to buy fresh items. They don't want to buy anything older than a month in most cases. Putting the date it was first put on eBay makes them not want to buy it if it was along time ago This is why British book publishers often don't ha...

I broke my own rules and paid the price

So......I've long talked about profiles and how they can tip you off early in deciding to take an offer on something you are selling of not. I've been pretty desperate to move some inventory lately due to slow ebay sales. One of my listings got an of...

Question about buyer not receiving item from UPS

Customer opened a buyer's request because they have not received item from me. It was shipped about 3 weeks ago and is in "limbo". Been at same UPS place the whole time according to tracking. Do I go ahead and refund them and then hope they return th...

New Seller

I feel that once my items get to the buyer and I am 100% positive, with only 3 out or in the mail, all with tracking, and ebay has 320.00 dollars of mine, and have goven me 23.00 and 10? That is garbage! I want everything that has been delivered! Onc...

PLEASE Reinstate Negative Feedback for Non-Paying Buyers

I’m beyond disappointed in eBay for having removed the option for sellers to leave negative feedback for buyers who don’t pay. This isn’t Facebook; it’s not a popularity contest.The negative feedback is by far the most useful for me to read, as a sel...

Selling an item

Hello, I am new to selling on Ebay. A buyer wants to buy my item but request I send them a Paypal invoice, along with a next day UPS shipment.How do I protect myself to make sure the transaction is honored? Bradley

What to do when customer package is stuck in limbo by UPS?

Tracking has customer package stuck in limbo since "label created" and "on the way, delay" for several weeks. Who is supposed to file the claim, the seller or the buyer? The buyer says I am supposed to but need to be sure. TIA.

TAXES

how do I add taxes when setting up an auction.

Resolved! waiting for selling

Hi,I started listing on eBay in Sep 2022 and still waiting for orders from customers I already listed three items but after about 90 days yet no order.I am waiting for my first order.I am also waiting for the listing limit increase.Now, what I do nex...

message from buyer: "this is new?" after purchase??

Had an interesting interaction with a buyer and would love some input to hopefully put my mind at ease. I sold a vintage set of dominoes, the buyer paid immediately then several hours after the purchase he messaged:It was a little concerning, since t...

My eBay items are only getting one or two views every 2 weeks if that!

I don't understand what is going on but my sales have went down to Italy zero in the last 3 months and I'm only getting one or two views in a month of having the item up! I've never had this happen before I'm so upset I don't know what to do