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Sales are dead, but its not just GTC that's an issue, its bad algorithms!

While many are angered over the latest changes regarding GTC, and many others are speculating as to why their sales are dead, I suspect there's other issues than GTC that are just as bad, if not far worse. Those issues are related to bad algorithms that ebay put into place with the intent to undercut its sellers and force them to drop their prices, or risk having no sales.

 

What I'm referring to is ebay's habit of advertising identical products from other sellers right inside your own listings. While I've seen ebay do this in patches since as far back as 2015, as of right now, no matter what listing a buyer clicks of mine, ebay then starts promoting the exact same identical product from other sellers. The end result is a never ending price war.

 

Just in the last 2 weeks I've seen the prices of the games I sell fall off a cliff as other sellers try to compete for sales of the same items.

 

ebay has turned its platform into a dollar store.

 

At this point I'm not looking for alternatives, I already found one, and I'm in the process of transitioning to an alternate platform now.

 

But myself, like many others, are also stuck with the dilemma that we're locked into a year long contract with ebay for our stores. Even if I leave, ebay is still going to want their $60 a month. Whether to stay or leave entirely is something I'm still debating. But either way, I'm definitely focusing on an alternative platform to operate my core business; albeit, one that's far cheaper with far less costs of doing business, and one that doesn't advertise the same identical products I sell from competitors.

 

Your thoughts on this?

 

 

 

 

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Re: Sales are dead, but its not just GTC that's an issue, its bad algorithms!

dying fast and losing interest in this entire mess

 

Message 91 of 148
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Re: Sales are dead, but its not just GTC that's an issue, its bad algorithms!

I'm having the exact same issue. Now when I search for a specific game I'm looking for, half the listings I click are flooded with tons of images, links, etc, to alternate listings for the same item. Its annoying to say the least. Here I;m trying to view the item I thought I was clicking on, and here's all this nonsense that's getting in the way.

Message 92 of 148
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Re: Sales are dead, but its not just GTC that's an issue, its bad algorithms!

Ebay is driving off people in droves. Its becoming a second rate website. They can't fix site issues, have xero communication, have sellers infuriated, buyers can't find items in searches,  sellers are getting scammed left and right, etc.

 

This whole place is collapsing at an alarming rate

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Re: Sales are dead, but its not just GTC that's an issue, its bad algorithms!


@flo_mingo wrote:

 

You can read the Chat for today if you care to confirm this; there are other GTC related questions there as well.

 

https://community.ebay.com/t5/Selling/Community-Chat-March-27-1-00-pm-PT-General-Topics/m-p/29652254...


I was denied access to this link


Here's a link to the Weekly Chat thread (directing to page 1):

Weekly Chat


And here's a link to the specific post (which is on page 2):

Specific Post

Message 94 of 148
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Re: Sales are dead, but its not just GTC that's an issue, its bad algorithms!

@gamersbaystore 

 

I've read through most of all of the responses coming through on this thread, and there is one thing I can definitely conclude about this issue with Ebay...

 

Ebay is only in it for your money.

 

They're in it for YOUR money as a seller, and no more. They could care less if you as a seller have an issue with your experience, because they already have what they want. Your fee money. Which, by the way, is outrageously high. AND they charge you fees for your shipping funds too??? Bogus. Absolute garbage if you ask me.

 

All I'm saying is that maybe we should all just temporarily LEAVE and prove a point to Ebay. Maybe THEN will they realize that they're sellers are the most important because they're the real reason why Ebay even exists. Think about that.

We should all leave, and then maybe Ebay will fix their stupid issues they've been owning since they were first founded.

I don't feel proud of telling anyone that I sell on Ebay because of this. Idk if anyone SHOULD feel proud, but when I hear the word: "@m@z0n", I just feel like that's more of a privilege to use. Kind of sad if you ask me. (._.)

I don't sell much, but when I do, I just feel like most of my profit goes to Ebay (which is not the case, I know that for sure) but it's just a bad feeling. It's not like bringing down their fees to 9% is going to KILL them. It would make "@m@z0n" sellers go: "OoOoOoOh!!! ChEaPeR OpTiOn!!!" This, in my opinion, would make Ebay MORE money. Bc, after all, that's what they're really after, right? (0_o)

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Re: Sales are dead, but its not just GTC that's an issue, its bad algorithms!


@castlemagicmemories wrote:

As far as hoping eBay will walk back this change, this question came  up at Chat today.  One of the Blues stated in today's Chat that eBay has no plans to rescind this change.

 

You can read the Chat for today if you care to confirm this; there are other GTC related questions there as well.

 

https://community.ebay.com/t5/Selling/Community-Chat-March-27-1-00-pm-PT-General-Topics/m-p/29652254...


The link above leads to an access denied message, so here is the post mentioned:

 

At this point in time the change to duration options is permanent and there are not plans to adjust it. We believe that it will be the best format to attract and retain buyers to your businesses. However, if that proves not to be the case we could see things change in the future. Thanks!

Message 96 of 148
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Re: Sales are dead, but its not just GTC that's an issue, its bad algorithms!


@flo_mingo wrote:

 

You can read the Chat for today if you care to confirm this; there are other GTC related questions there as well.

 

https://community.ebay.com/t5/Selling/Community-Chat-March-27-1-00-pm-PT-General-Topics/m-p/29652254...


I was denied access to this link


Sorry about that.  Here is the post:

 

From the Chat of March 27, 2018:

 

At this point in time the change to duration options is permanent and there are not plans to adjust it. We believe that it will be the best format to attract and retain buyers to your businesses. However, if that proves not to be the case we could see things change in the future. Thanks!

Message 97 of 148
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Re: Sales are dead, but its not just GTC that's an issue, its bad algorithms!


@gamersbaystore wrote:

I'll disagree with what you're saying as well. Consider this, a buyer purchases a game, plays it for 3 weeks, then returns it for a full refund. If you can't see how this system would be abused, I don't know what else to say. free returns = a free rental service for buyers, those are the facts, no denying this.


I know  a few  dishonest buyers  will do that and not just with games , books  and  dvd's . I sell themed jewelry and a lot of it  will match an upcoming holiday . I've had a few buyers  order items then  wear them  on the holiday and then think up a real good phony excuse  to return them after the holiday  is over  . One buyer even claimed the holiday  necklace she purchased from me was emitting   toxic fumes  and she was only able to wear it for   an hour on Thanksgiving day . LOL   Tulips 

Message 98 of 148
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Re: Sales are dead, but its not just GTC that's an issue, its bad algorithms!

Bah! The complaint isn't about competition...it's about fairness! WE PAY for a space to SHOW OUR Merchandise..ONCE someone enters our store they should see what WE ARE SELLING not what all of our competitors are selling. YOU MISS THE POINT. When someone does a search in eBay general they should see all there is to see, but when they go into the "so called" STORE we rented it should ONLY show what WE ARE SELLING..... That is the beef... so don't make this about we're afraid of competition, we're NOT. We just NO LONGER HAVE A STORE that is OURS. It is now their store and we're paying for it. DON't Give me that my things are showing up in someone else's store as solace, I want "MY SPACE" to be MY SPACE. MY things should show up when a customer does a search in greater eBay, but NOT in someone else's store. I don't call this GTC but rather SMIS "Selling In MY STORE" and it's bad bad bad. I'm not even going to go to the "GIANT BLUE RETURN BUTTON" That is the singularly most stupid anti-Seller campaign I've ever seen. And while I'm on a roll, to the person that said "there's so many more sellers on eBay these days" **bleep** There just a lot of CHINA on EBAY these days.
Message 99 of 148
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Re: Sales are dead, but its not just GTC that's an issue, its bad algorithms!

I do not have a store and never did for 17 years now so the only fees they get from me happens when I sell something unless I list more than the 50 free for the month which I usually do. So if I sell less they get less money as well so unless I am the only one doing this they are going to lose a lot of money with all these changes that have only produced less visibility and less sales. I just do not get it? What kind of company sabotages themselves???

Message 100 of 148
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Re: Sales are dead, but its not just GTC that's an issue, its bad algorithms!

Agreed! It really doesn't seem anything ebay does is with us in mind, but rather only themselves. And yet, they can't seem to figure out why their platform is falling apart. The buyers, the sellers, everyone is fed up. Actions speak louder than words, and ebay has made their intentions loud and clear, they don't care about their sellers at all.

 

I pay $60 a month for a store front so ebay can take my listings and use them to promote my competitors identical products. If that isn't proof that ebay is only in it for the money, I don't know what is.

 

The end goal for me is to launch my own e-commerce site; one that's not being used and abused by ebay for its personal gain. It will likely take 6 to 8 weeks at minimum to get things rolling, but its better than sitting here hoping and praying things will get better, when its obvious they're only getting worse by the day.

 

 

Message 101 of 148
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Re: Sales are dead, but its not just GTC that's an issue, its bad algorithms!


@tdebuys wrote:
Bah! The complaint isn't about competition...it's about fairness! WE PAY for a space to SHOW OUR Merchandise..ONCE someone enters our store they should see what WE ARE SELLING not what all of our competitors are selling. YOU MISS THE POINT. When someone does a search in eBay general they should see all there is to see, but when they go into the "so called" STORE we rented it should ONLY show what WE ARE SELLING..... That is the beef... so don't make this about we're afraid of competition, we're NOT. We just NO LONGER HAVE A STORE that is OURS. It is now their store and we're paying for it. DON't Give me that my things are showing up in someone else's store as solace, I want "MY SPACE" to be MY SPACE. MY things should show up when a customer does a search in greater eBay, but NOT in someone else's store. I don't call this GTC but rather SMIS "Selling In MY STORE" and it's bad bad bad. I'm not even going to go to the "GIANT BLUE RETURN BUTTON" That is the singularly most stupid anti-Seller campaign I've ever seen. And while I'm on a roll, to the person that said "there's so many more sellers on eBay these days" **bleep** There just a lot of CHINA on EBAY these days.

 

Some people will always think Ebay is a giant based on history. Truth be told this place is becoming a second rate website real quick. I know Ebay is Number 2 behind Amazon, but the gap between the 2 continues to widen. It used to be Ebay, Amazon and everyone else. Now its Amazon and everyone else.

 

Ebay is a heck of alot closer to Bonanza these days than they are to Amazon. Ebay basically built Amazon by infuriating its customer base, who then ran to Amazon. Ebay continues to be Amazons best "customer".

 

Ebay may have sellers but the TYPE and QUALITY of sellers are far different than when Ebay was actually successful. The unique inventory sellers that built Ebay are ever-dwindling almost to the point of non-existent. Sellers here consist of Big Box sellers, Chinese Junk Sellers, and Ebay "business owners", who quite frankly for the most part, are not appealing and should maybe give up the dream of being rich from working in their PJ's.

 

  I don't say that in a derogatory manner but honestly if you are still hitching your business to the Ebay wagon, I have to question your business acumen. Very few capable business owners would touch Ebay. The fees charged vs the return given just doesn't make it a solid viable option. The River charges high fees as well, the difference is sales are furious and consistent there. By the time you take your widget, mark it up to profit and build in every ridiculous Ebay fee they rake you for, the velocity of sales is going to slow so much you will be lucky to profit anything, everything considered.

 

Ebay continues to trick some unwitting sellers into believing Ebay is still a powerhouse, or even a viable option. This isn't Ebay 2006!

 

Every attempt has been made for Ebay to increase profits on the LISTING end (see GTC). Ebay knows they are to inept to actually increase it from sales, because the buyers are all but gone. They've structured a system that makes you believe "you" are the problem and by buying all this stupid promoted listing snake oil, your sales will magically increase. When you buy into that junk, Ebay profits, Ebay shows profit, and because of that you will "wrongfully" see Ebay as still viable. After all they grew profit, right?  You need to digest that they are only showing that profit because they have structured a system to bleed a dwindling user base, not because they've actually increased sales.

 

All smoke and mirrors! The sad part, many are to blinded to see through it. They depend on you to keep this mirage going people

Message 102 of 148
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Re: Sales are dead, but its not just GTC that's an issue, its bad algorithms!

Yep, they've done it to me with my games so many times I've lost count. And I've definitely seen others state the same things about jewelry and clothing items as well. They just rent the items for free, then return them on the sellers dime with no cost to themselves at all.

 

Its often like 3 weeks after they purchase a game, played the entire thing, then they just return for a refund. Then I get hit with defects over it all. "Item Not As Described", because they finished playing the game now and no longer want it.

Message 103 of 148
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Re: Sales are dead, but its not just GTC that's an issue, its bad algorithms!

ebay is the poster boy for how to ruin a perfectly good platform.

Message 104 of 148
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Re: Sales are dead, but its not just GTC that's an issue, its bad algorithms!

So even if Ebay cannot figure out the problem where is this new Management company and what are saying about all this???

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