@austin44csh - If you are drop-shipping as other posters state - you must be doing something right as your FB is excellent and your buyers rave about you.
Even when things are on "back order", which is impressive. We all "resource" items to sell. Just usually having them in your possession when you list them, works best - but I have to admit, if you are having issues, it does not show in your FB and usually it does.
Must be your shipping metrics are what is causing your headache, thus the post?
I doubt e-bay will cut you any slack on shipping times/metrics - hard enough to get those in a nor'easter or hurricane as even then, e-Bay is slow to do it. They do it, but usually not quick enough for my liking.
You won't get a lot of sympathy on the boards as the "average" seller wears all 92 hats and does their own resourcing, invests their hard earned buckeroos in their inventory, takes their own pix and writes their listings themselves - then we have to pack and ship it also. We can't point/click and have a 3rd party do that for us.
There is something to be said though for knowing what will sell the way you do it (if that is your module). I have to pay for warehouse space and deal with the dud(s) I bought that I was "sure" would sell. lol
Hopefully you can find a supplier that ships quicker or is not out of stock/back-ordered as often. Or worse yet - you buying from a guy doing what you're doing........ adding another layer to the shipment maze.
Good luck. It's only Monday, so who knows what fun things await us all tomorrow!
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