Reversing a Refund to a Buyer

[getmybooks2]

A buyer requested a refund because the item had not arrived two weeks after I mailed it.  I mailed it First Class Mail with tracking.  The Post Office from which I mailed it apparently did not scan it and showed  it as "awaiting receipt by the PO" as if I had not yet mailed it.  I put a tracer on it ten days after mailing but the buyer would not wait and put in a request for refund and I refunded.  Now,  21 days after I mailed it, the P.O. shows it as being delivered, yesterday, July 11th.  Is there any process within eBay for me to be paid back what I refunded, now that the buyer has received the item?  Or, am I just out the money?  Anyone else run into this problem, and if so, how was it resolved?

[mtgraves7984]

Well, heck. No, there's no way to 'reverse' the refund.

You can try to reach out to the buyer and have them pay you again, now that it's delivered. If the buyer waited two weeks before opening a claim (sounds reasonable to me), they might just pony up...

Good luck.

[donsdetour]

This is a type of case were you can share info so you can find a way of off eBay to deal with it;

Paypal or other payment method may be used:

eBay has no way to do anything about such. Some thing so far they have not done.

[nickelsanddimes2015]

Ebay will not refund as far as I know. Next time always have the customer open an items not received case then that way if ebay refunds them with your money and it ends up being delivered they will credit you the money back but a case has to be opened. 

[slippinjimmy]

---

@nickelsanddimes2015 wrote:

Ebay will not refund as far as I know. Next time always have the customer open an items not received case then that way if ebay refunds them with your money and it ends up being delivered they will credit you the money back but a case has to be opened. 

---

The OP stated their buyer opened a "request" which is the first step toward a "claim (if the seller does not resolve).

The odds of eBay providing a courtesy refund to a seller are slim to none. If you call and whine/beg enough to the right person on the right day you might get lucky but to give people the impression it's a slam dunk is EXTREMELY misleading.