12-07-2021 09:16 AM
I have kind of a weird question. I recently had a seller re-use the item I bought as a way to create a shipment to another person. I received notice that something I bought had shipped. The only issue was I had already received the item a short while earlier. I messaged them to ask because I was curious. They said they had mailed something to a family member and it was an easy way for them to generate a postal label and to just ignore it. Of course I got email notification that it was delivered and it was, to another state.
I find this a little odd and it possibly opens the seller up to a claim on my end of non-delivery or delivery to the wrong address. I wouldn't do this, but it just seems not the best practice for the seller.
12-07-2021 09:18 AM
I guess I didn't really ask a question - unless I ask if it does possibly open the seller up to a non-delivery claim? Otherwise it's just a 'huh' type event.
12-07-2021 09:24 AM
It could be that they wanted to use eBay to get the shipping discount. A seller can repurchase a shipping label from a prior sale. Before they pay they would have to edit the shipping details.
12-07-2021 09:25 AM
Yeah, used to happen quite often, especially around Christmas.............he's taking advantage of the Ebay postage rate instead of having to pay retail.........for presents. I'm sure there can be something nefarious in its use, but I wouldn't worry about it.
12-07-2021 09:29 AM
.he's taking advantage of the Ebay postage rate instead of having to pay retail.........for presents
@dhbookds
Why not just use Pirateship or something like that? The rates are the same and sometimes even less than the usual eBay discounted rate. Can one perhaps "reprint" a label for no charge and simply change the ship to address prior to printing or after the fact?
12-07-2021 09:29 AM
Thank you. That makes sense. I wasn't thinking nefarious on their end, but if an item I purchased shows 2 tracking numbers, and one of them was not delivered at my home address, I could theoretically claim it was never received by me. I'm not that type of person, but as a seller I guess I just wouldn't open myself up to that sort of vulnerability.
12-07-2021 09:36 AM
@smiles1012 wrote:I guess I didn't really ask a question - unless I ask if it does possibly open the seller up to a non-delivery claim? Otherwise it's just a 'huh' type event.
The later tracking number takes precedence so yes - you might be able to file an Item not received dispute and win it.
Basically it sounds like the seller just printed your label twice and then pasted a new address over yours. Tracking follows a package - it does not guide it - so the fact that the tracking was for a different destination is not necessarily going to set off alarm bells. The seller is ripping off the post office for the cost of the second shipment.
12-07-2021 09:41 AM - edited 12-07-2021 09:41 AM
@ittybitnot wrote:Why not just use Pirateship or something like that? The rates are the same and sometimes even less than the usual eBay discounted rate.
If I were mailing one package, I would not bother researching every option and signing up for a new service. I would simply use what I know. Personally I use PayPal shipping because I already have a PayPal account.
@ittybitnot wrote:Can one perhaps "reprint" a label for no charge and simply change the ship to address prior to printing or after the fact?
No, the USPS would reject the second shipment because the tracking number had already been used.
12-07-2021 09:43 AM
@ittybitnot wrote:.he's taking advantage of the Ebay postage rate instead of having to pay retail.........for presents
@dhbookds
Why not just use Pirateship or something like that? The rates are the same and sometimes even less than the usual eBay discounted rate. Can one perhaps "reprint" a label for no charge and simply change the ship to address prior to printing or after the fact?
You can only reprint within a certain time period......24 hrs? And you can't change the address (that I can see). It's always just been an "easy" thing to do.........rather than switch to printing one on Paypal or somewhere else.
12-07-2021 09:48 AM
@dhbookds wrote: ... You can only reprint within a certain time period......24 hrs? And you can't change the address (that I can see). ...
The seller can reprint a USPS postage label up to 24 hours after purchase.
But the seller can purchase another label for that transaction for quite a while afterwards, and can edit the shipping address too.
12-07-2021 09:48 AM
@smiles1012 both tracking numbers will appear on the seller's page...the one to you would show delivered, so not a whole lot of chance of a refund for non honest buyers.
@itsjustasprain as to the pasted on change of address.........he would have to reprint the label within the time frame.........and I don't believe a buyer would receive notification of that. I've had to reprint, when the printer screws up........and never had a buyer question it. The fact the buyer WAS notified makes me think the seller used "print another label" for which he would have to pay so I don't think he was ripping off the cost.
12-07-2021 11:10 AM - edited 12-07-2021 11:14 AM
@dhbookds wrote:@itsjustasprain as to the pasted on change of address.........he would have to reprint the label within the time frame.........and I don't believe a buyer would receive notification of that. I've had to reprint, when the printer screws up........and never had a buyer question it. The fact the buyer WAS notified makes me think the seller used "print another label" for which he would have to pay so I don't think he was ripping off the cost.
I've been following this with some interest for reasons I'll get into in a second, but yes, if the seller is simply reprinting the first label as opposed to buying a second, that would not trigger an alert to the buyer because it's simply reissuing the original label again. (If you still have the Shipping window open on your machine, you can do the reprint locally, or set your Print Quantity to 2, and even eBay won't know you did it.)
The seller can indeed paste over the original address with a different new address, and as long as the second package is similar to the first in terms of weight and size, it's possible that it could get to where it's going in spite of the tracking number record showing a different original address in their internal database. The buyer of the original package will get alerts about it if they're subscribed to informed tracking, though if they get their original package anyway, they may not think anything of clearly-wrong updates about some other package going somewhere else.
The reason I thought this was interesting was due to a conversation I had with our postmaster one day while he was trying to help another customer with an eBay return that she had not actually received. The postmaster had pulled up an image of the package from within their intranet system when it went out for delivery to another address, and they were both staring at it, trying to figure out how the return label she had sent (for a game console) could have been addressed to someplace completely different. (Yeah, it was the old return-a-trinket-for-a-refund scam.) She had been following the tracking, but was amazed to see it "delivered" someplace else instead.
I politely butted in to the conversation and asked if I could have a look, as I already had a pretty good idea of what had happened. The image of the package label looked pretty convincing, except maybe for a little misalignment weirdness with the faked address, but the clincher was that the ZIP code on the pasted-in address was only 5 digits. Someone had improvised the fake replacement address with the right font and point size, but had neglected to look up the full mailing address for the new location, which would have given them the correct ZIP+4 number and not just the generic one for the whole town. Beyond that mistake, the faked label had generated no alarm bells, and would have sailed through undetected if the seller hadn't noticed it.
Granted, this was for a redirected package rather than a second one, but fiddling with the postage or tracking numbers is not necessarily going to generate a hair-trigger interception by the USPS. (They have way too much else on their plate these days.) On a couple of occasions they have even sent the same package out twice for me using the same label, after having it accidentally returned despite a valid address on the label, so a duplicate tracking number (or package) in the system isn't necessarily going to get flagged.