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Returns are the nail in the coffin for trying to scratch out any kind of reasonable income from Ebay

So absolutely deflating. Your having a fairly good sales day going, then the new message pops up, "buyer requests return". They always seem to be one of the highest recent dollar sales, and in one fell swoop your good day of sales is wiped out and your starting at ground zero. Can't seem to get any reasonable traction as far as steady income. Returns on the upswing, while sales are not what they once were. This factor along with all the other costs and time sucks, I wonder how many make any kind of decent return. Seems like selling toilet paper would be the only item with likley few returns (although, nowadays you never know). 

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Re: Returns are the nail in the coffin for trying to scratch out any kind of reasonable income from

Heading to Beverly Hills, swimmin' pools, movie stars.

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Message 16 of 25
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Re: Returns are the nail in the coffin for trying to scratch out any kind of reasonable income from

@5am @kalanuineko Absolutely True

Message 17 of 25
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Re: Returns are the nail in the coffin for trying to scratch out any kind of reasonable income from

Hot diggity!

Message 18 of 25
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Re: Returns are the nail in the coffin for trying to scratch out any kind of reasonable income from

Stop offering free returns.

Message 19 of 25
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Re: Returns are the nail in the coffin for trying to scratch out any kind of reasonable income from

If these are NAD (not as described) returns, the only way to improve that is to describe your items better.

I do understand that some of the claims may be false.

Everyone has to deal with false NAD returns now and then.

 

If these are remorse returns and you accept returns maybe you need to reconsider your return policy.

 

Good luck to you.

Highway Patrol - Junior Brown
Message 20 of 25
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Re: Returns are the nail in the coffin for trying to scratch out any kind of reasonable income from

It's important to take the longer view. Yes, we're moving into the season where returns do tend to rise, but I've noticed that in the general financial scheme of things, it hasn't really mattered much to my profits.

 

One holiday season some years back on Etsy I had a 35% return rate - it was incredibly frustrating, but I still made a good profit because everything simply resold.  Fortunately, my return rate is usually about 4% or less.


“The illegal we do immediately, the unconstitutional takes a little longer.” - Henry Kissinger

"Wherever law ends, tyranny begins" -John Locke
Message 21 of 25
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Re: Returns are the nail in the coffin for trying to scratch out any kind of reasonable income from

I love responses like this. Holier than thou attitudes. Thats why I never come here for any answers. Attitudes like this. 

Message 22 of 25
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Re: Returns are the nail in the coffin for trying to scratch out any kind of reasonable income from

Returns are inevitable when you deal with customers, clothing, and mail orders. Just make sure to have a cushion of funds available should you get one. That takes the sting out of it a bit. 

Message 23 of 25
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Re: Returns are the nail in the coffin for trying to scratch out any kind of reasonable income from


@alibaymazon wrote:

I love responses like this. Holier than thou attitudes. Thats why I never come here for any answers. Attitudes like this. 


It's an extremely well-known fact in retail that clothing and shoes are the categories with the highest rate of returns. Anyone who sells online in those categories needs to be prepared to expect a certain percentage of returns no matter how many photos they take and how well they describe the items-- I work B&M retail and even there where people can actually try things on before they buy we probably get more clothing returns than all of our other categories put together. It's not the category you want to be selling in if you don't like having to deal with returns.

Message 24 of 25
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Re: Returns are the nail in the coffin for trying to scratch out any kind of reasonable income from

Anonymous
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"Seems like selling toilet paper would be the only item with likley few returns (although, nowadays you never know)."


I see you sell LOTS of clothing. I personally would be iffy buying clothing online, unless I had identical clothing I know that fits well. You have a very generous return policy listed too...


"Returns: 60 days returns. Seller pays for return shipping."


I mean...it's no surprise people will return clothing. They do it ALL the time. Walmart and other stores can deal with it though because the profit margin is so huge on clothing, and even if someone returns their $10 Walmart tank top on the way out they'll buy $10 in toilet paper and Pepsi.


Personally, at this point I think only books are the surefire, all-around best item to sell on eBay. Easily/cheaply send via media mail. Target book sales around $5-10 max and even if buyer is scammy just block them and suck up the $5-10 loss. And do it in big volume. Books are exactly what they sound like. Treasure Island is Treasure Island. Everything else seems risky/uneven from a selling perspective.

Message 25 of 25
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