Hello, I'm confused how this all works. I had something up for sale and totally forgot about it because I've been busy with work and the pandemic in general. Someone had ordered something from me, but I had already sold the item elsewhere.
However, because the person paid for the full amount.. and I obviously couldn't send the package because I had sold it. The transaction never took place unless I sent the item, correct? The payout is already credited to my bank account but ebay never asked me if I accept the offer from the buyer or not . Also there is no communication at all regarding this purchase.
I could not find the item in the active listings any more . I panicked because I didn't want someone to think I was trying to scam them! I'm more than happy to return the money that was owed....but I am not sure how and I am not able to do anything with this transaction, I am not able to cancel it either .. am I missing something? Please help!