Return Request

[s0nnemann]

Hello, friends!
The question is this: I sold the goods, the buyer wants to return the goods. I do not accept returns. The buyer has initiated a return.

I accidentally hit the "accept refund" option.

By mistake.

Can this process be canceled so that a dispute can be opened?
Thank you in advance for any help!

[mtgraves7984]

"I was wondering, if it is possible to cancel the "return process" started by mistake.

I accidentally pressed this option."

@s0nnemann 

So, are you saying that you'd rather refund now than to wait for the item to be returned to you? Expand, please...

[soh.maryl]

No.  There is no going back, as everyone here has informed you.  

Please, for your own education, read how the MBG works.  

[s0nnemann]

Hello! 

I accidentally clicked the "accept refund" option.
I didn't send to the buyer a label (and I don't intend to), I didn't send the money.

It's just that this process started and I got a notification.

The question was: can this be stopped/cancelled?

[s0nnemann]

Hello! Thank you. I read... Only it's too late already. 

Regards

[mtgraves7984]

---

@s0nnemann wrote:

Hello! 

I accidentally clicked the "accept refund" option.
I didn't send to the buyer a label (and I don't intend to), I didn't send the money.

It's just that this process started and I got a notification.

The question was: can this be stopped/cancelled?

---

@s0nnemann 

Do you mean you accidentally clicked 'Accept Return '?

If you accepted the Return, then a shipping label has been generated already. I suppose that you could  stop the Return process by issuing a refund now. Personally, I see Returns through to the end, but that's just me...

[s0nnemann]

Hello!

I got it.

Thanks everyone for the help!
The question is over.
I wish you all successful sales / purchases!
Peace and goodness to all!
Happy Easter!

[s0nnemann]

I understand, that the label has beeb already created. It's not about returning the product, as such. It's a matter of principle: I was falsely accused of something, that doesn't exist in reality. I will wait for the court from ebay