Return Rate metric page has disappeared

[d.clawed]

So I’m trying to look at my 4 returns for the year. I hit the link that says “run report”, and it just brings me back to my all selling page. I used to be able to look at “all closed returns”. Can anyone see their historic returns?

[mr_lincoln]

Hi @d.clawed ,

Below is a link to the Service Metric's page.  In the lower left is a link to Download report ... I just did this and the file was a CSV format which will open in a spreadsheet program like Excel. While it may not be the report you have seen in the past it is a report ... 

Service Metrics - eBay Seller Hub

Regards,

Mr. L

[fern*wood]

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@d.clawed wrote:

So I’m trying to look at my 4 returns for the year. I hit the link that says “run report”, and it just brings me back to my all selling page. I used to be able to look at “all closed returns”. Can anyone see their historic returns?

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Yep, another link from the hub that no longer is working.

[d.clawed]

It’s bad enough that eBay holds these returns against you, now you can’t even see what they were for the past year or when they are rolling off. I live in fear of bumping into that “extra fee” territory. I guess I should have printed them out and kept track. Now we can’t see anything.