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Retract offer

Had a offer on an item (24 hours duration), Then after 8 hours the buyer retracted the offer before I even could respond. I thought the buyer had to wait the full amount of time on the offer before retracting?? 

Message 1 of 8
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7 REPLIES 7

Retract offer

Well, you are one up on me, I did not know a buyer could retract an offer at all. I really need to read up on some stuff LOL

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Message 2 of 8
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Retract offer

The buyer doesn't have to wait.  He can change his mind and retract at any time.   You were to slow to respond.

Message 3 of 8
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Retract offer

@keraz-0 

 

Sure enough, there's a section called 'Canceling a best offer', that reads, "You can retract a Best Offer or counteroffer if:..."
Here's the link. >> Making a Best Offer | eBay

Message 4 of 8
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Retract offer


@downunder-61 wrote:

Well, you are one up on me, I did not know a buyer could retract an offer at all. I really need to read up on some stuff LOL



However, if you've made a (mistake) when making an offer or a counteroffer,
you can retract or cancel it in certain circumstances.


Making a Best Offer
https://www.ebay.com/help/buying/buy-now/making-best-offer?id=4019&st=12&pos=4&query=Making%20a%20Be... 

Message 5 of 8
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Retract offer

You should be very happy they retracted it, much better than a forced return.

Message 6 of 8
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Retract offer

Never worry about a cancelled offer or bid.

And always agree to cancel a purchase if the buyer gets in touch before you have shipped.

Insisting on completing the transaction is a Bad Idea.

At best, you have an unhappy customer who may leave feedback.

At worst, you get into an arguement, lose the arguement, get a Defect, have your fees raised, the number and value of your listings restricted , or even have your selling account closed.

Not to be alarmist in any way, of course.

Message 7 of 8
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Retract offer

It wasn't a matter of being to slow. I was in bed when he sent the offer, and got up when he retracted it. I seem to a lot of get sales and offers from the west coast with me being in NY State.

Message 8 of 8
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