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Restricted Account

I wrote to ebay 

 

 

Dear eBay Team,

I hope this email finds you well. I wanted to take a moment to express my sincere appreciation for the opportunity to conduct business on your esteemed platform. The support and exposure provided by eBay have allowed me to reach a wider audience and establish successful sales.

I am writing to kindly request the removal of the selling restrictions currently imposed on my account.

To support my request, I have attached original invoices that clearly indicate the purchase dates for the sold items.

The watches and Cuff links were purchased from Abu Shakra Stores in Amman on April 2, 2022, for a total value of 1432.600 JD.

Additionally, I have enclosed an invoice from Al-Ahliyah Company, demonstrating the purchase of books on January 21, 2022, for a value of 194.88 JD.

These invoices serve as irrefutable evidence of the authenticity and legitimacy of these transactions.

Furthermore, to further corroborate my ownership, I am furnishing a photograph featuring all the relevant products alongside my official identification documents, bank debit card, and driver's license, all visibly displayed within the same image. This photographic evidence serves as concrete proof of my rightful ownership of the aforementioned items.

I am writing to request the removal of selling restrictions on my eBay account, which I believe were imposed due to the verification process for providing invoices and necessary documentation to prove ownership of the listed goods. I assure you that I have complied with all the requirements and maintain a proper inventory management system.

To begin with, I have provided all the necessary invoices and supporting documents to authenticate the products I sell on eBay. I understand the importance of maintaining transparency and authenticity, and I have taken every measure to ensure that my listings adhere to eBay's policies.

I would like to highlight that I have an excellent selling record with a positive feedback history. I have consistently fulfilled orders promptly, even shipping items before the expected delivery date. My buyers have expressed satisfaction with their purchases, as evident from the positive feedback they have left on my profile.

I would like to highlight that my account is currently classified as Above Standard, and I have recently received positive feedback from several satisfied buyers. Furthermore, I can confirm that the buyers have acknowledged the receipt of the products, as evidenced by the provided tracking number on eBay.

I kindly request your prompt attention to this matter, as the removal of the selling restrictions will enable me to continue delivering exceptional service to eBay customers.

 

I have received the same automated response repeatedly, which leads me to believe that my situation has not been given the attention it deserves.

 

As per your request, I have provided you with the original copy of the invoice. However, I have not received any further updates or clarification on the matter. I am unsure if there are any outstanding issues with my account that need to be addressed, and I would appreciate any information you can provide in this regard.

 

For your information, I sell personal used items on the platform, and I take great care to ensure that I comply with all regulations and guidelines set forth by eBay. If there are any concerns or issues that need to be addressed, please let me know so that I can take the necessary steps to resolve them.

 

 

Thank you for your understanding and cooperation.

I look forward to a positive resolution and the opportunity to resume unrestricted selling on eBay.

Sincerely,
Ali 
Eliana Store Center

Message 1 of 5
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4 REPLIES 4

Restricted Account

I'll bet they don't read this whole thing either.

Message 2 of 5
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Restricted Account

In this case, I bet AI would do better responding and handling this entire thing for you.  

Message 3 of 5
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Restricted Account

Sorry

Can't understand you

Message 4 of 5
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Restricted Account

You have items listed, so I guess you are restricted on the amount you can list. Your prices for some of the items are pretty high. It could be one of the reasons you are restricted. 

Message 5 of 5
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