cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Resolution Center

boy what a one way street      your are guilty till proven other wise     the Resolution Center people have been given orders to always in buyer favor  no matter how stuip the buyer is   one flaw one type-o   and your hung out to dry.....so tell me seller hows YOUR expearnce on ebay///???????//   really      you really want to know   and o by the way  don't forget to leave the buyer feedback      ... tell you what  you do it ebay  your way better at it then me     have a good day and remnember to dance and sing   people with out minds do that    why cause they are in a very happy place all the time.....

Message 1 of 6
latest reply
5 REPLIES 5

Resolution Center

Sorry you had a bad experience.  

 

One flaw, one typo.  You can avoid a bad experience by just thoroughly inspecting your item before listing it and making sure the listing is accurate.  You can check the listing before sending it live and you can check it after sending it live, for your protection.

 

You would want what you ordered to be in the condition the listing said it was, too.  But I hope you have better experiences in the future.

Message 2 of 6
latest reply

Resolution Center

Message states: You can avoid a bad experience by just thoroughly inspecting your item before listing it and making sure the listing is accurate.

My answer to this: This happens lots. I sold 2 BRAND NEW in the boxes Ivan Trump boots and they were claimed to be used. Why? The buyer said I had manipulated them by removing them from their boxes to take close up photos. Ebay sided with them telling me they were entitled to how they felt and with the negative feedback they left too. This occurred on my other store but I also get items declared as not as described on this store too. It is a sad situation because the buyer is ALWAYS correct. The buyers are very aware they have all the power.

Message 3 of 6
latest reply

Resolution Center

@oaklandmaryland

 

I'm sorry that happened to you.  Unfortunately, buyers abuse sellers and sellers abuse buyers.  That reasoning boggles the mind~that because you removed them from the box to take pictures they are somehow defective.  

 

So a better statement would have been, you MAY avoid a bad experience by just thoroughly inspecting your item before listing it and making sure the listing is accurate.

 

Of course, the statement was intended for situations such as the OP detailed, one flaw, one typo situation, where something was missing in the description.

Buyers don't like suprises upon delivery; they want what they ordered in the condition specified.

 

That doesn't include your situation, which DID involve what they ordered in the condition specified.

Message 4 of 6
latest reply

Resolution Center

I totally agree with you. Find it humorous when good sellers put all details and photos in the descriptions and then Ebay doesn't show them to the buyers by shortening the listings or making it difficult for iPhone users to see.
Message 5 of 6
latest reply

Resolution Center

They do seem to be one sided these days.  Best regards

Message 6 of 6
latest reply