Selling

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Free returns should provide extra protections to sellers.

Free returns is NOT the industry standard, regardless of what eBay says. If they are going to push sellers to pay for all returns, I think it’s reasonable to: -guarantee that items with free returns are not subject to search algorithm penalties-buyer...

Cancel a listing

If you want to cancel a listing and then relist the item againafter a few time have you got any penalties on doing that ?If you say there's an error in the listing is it correct ?

Completed Listings Not Showing in Search Results

I'm doing some store maintenance and ended a bunch of listings last night. While doing some research on those items, I found that they're not showing up in the Complete Listings Search results. I have a few other items I ended about 40 days ago that ...

Buyer claims units of his multiple purchase order are missing

So I don't know what exactly happened to cause this (as I'm not there to see the buyer open the package). But a buyer purchased two caps separately on the same day. I ended up combining them into one box. I've heard how people are against this becaus...

Seller information request?

What kinda policy is this? Buyer buys a super expensive item and doesn't pay for it, 2 hours later he submits a request for my contact info?? Is there a way to opt out of this? Buyer gets my phone number, real name, town I live in and more. 2 more ho...

seller setting up bogus accounts to harass us

We had a fall out with a seller that sold us a very dodgy item, we returned the item which he claimed was damaged in delivery so ebay paid for our refund in full. This allowed him to keep the item and the payment of £260, then a week later he resold ...

New return policy

The recent policy change for returns is not favorable to sellers. I have followed the rules to earn a top sellers badge on my listings in order to stand out. I am willing to take an item back after 30 days vs returns not accepted. I felt protected be...

What is this brand

Anyone knows what this brand is ? Thanks

All my listing showing zero views.

Listings that showed views several days ago are all showing 0 views for the past 3 days. I called into eBay and they opened a trouble ticket saying they are aware of the problem. Has anyone else with this issue had it resolved by eBay? How long did i...

Store upgrade offer

Got an offer to upgrade store free for 2 months.Further down it says I would have to cancel within 30 days to avoid charges.So 2 months = 30 days now?

Is this why store promotion banners were buried at the bottom?

So eBay can feature its own promotions in the middle of listings? https://pages.ebay.com/promo/2018/0305/7033.html Nowhere in that banner does it have a link to the event. I found the event page through a google search and it only shows about 375 "fe...

Buyer did not receive Feedback Revision Request

I have been on here since 1998, current account is active 16 years. Last month I sold an item to someone in Italy. They received the item and left a negative. an extremely rare occasion with me. I contacted the guy and tried to mitigate (luckily I sp...

Search at it's best!

I'm asking if I'm doing something wrong when doing a search or what the problem is so I don't get frustrated next time. I bought a couple of things and tried to find them to compare comps for pricing before listing them yesterday. I had bought a Krup...

can't change ships from address

i couldn't change "ships from address "i tried so many times. but still not working.there is a error message "something went wrong."please check this.thank you