Request for refund -- how to close?

[mrcurtain2]

I'm using eBay standard shipping.   The tracking showed a product was delivered and a user "requested" some info about what happened to it which put a hold on the funds.

I explained that sometimes the tracking is screwed up, and it shows up a day or two after it's marked delivered.

The user told me that the card has now arrived, but the request is still open.

Is there anyway to close this out?  

[itscalledapostingid]

The buyer can manually close it.

If you added tracking number to INR case it should close by ebay in a few days.

If you haven't added tracking number to case do it now.

[mrcurtain2]

Yeah, the item was "delivered" according to the tracking before the request was ever received.

So I guess I just have to do nothing, and the issue will go away.  🙂  

[downunder-61]

Add the tracking number in to the open case anyway, just incase