eBay

chocolatedoxie · ‎07-30-2017

About a week ago I received a message from a member in China with what appeared to be (broken English) a ridiculous offer plus free shipping on a item I had listed as Buy It Now with no Best Offer option. I immediately replied that the price was firm and that I do not ship outside USA anyway. After that, they sent 8 more harassing and bordering on threatening messages demanding that I reconsider and sell to him at a substantial discount. I replied once or twice then decided that ignoring him might work. It didn't. So I discovered that in Ebay Help, there is a description of a policy regarding excessive messages (it's against policy) but no link to report a member. So I called, they reviewed the 8 messages and said they would report it to the proper department for action which could mean suspension. I continued to receive messages from this person so I ended the listing. That didn't help, still kept messaging, demanding a lower price. I replied TWICE that the item was not even on Ebay, nor for sale any longer and to please stop messaging me. He's now up to 26 messages, completely ignoring that it's not for sale and is not on Ebay. I called Ebay again and they read all of his messages and apologized that such a good seller would be treated this way and that they would again report it to the other department. Still nothing.

What I see here is that the buyer, a member since 2010 with a lifetime feedback of 3, is more important than a Top Rated Plus Seller with a feedback score of over 3200 (100% pos and have NEVER received a neg) and ALL 5s on DSRs. It's true I can "simply" delete his messages without even reading them, but I shouldn't have to. I receive notifications in the middle of the night because of the time difference in China. I feel they are trying to pacify me by "saying" they will take care of it, but actually they will do nothing. Anyone else?

cargo11 · ‎07-30-2017

At this point - the china person know they got your goat - just DON'T OPEN any more emails from them and I would take off questions from my listings for a LONG while and any they send you - just trash - NO OPENING and NO RESPONSE - DONE - eventually they will get tired and you don't want to chance Ebay thinking YOU are selling out of their venue.

Anonymous · ‎07-30-2017

OR, you could just ignore them. They cannot come through the machine and "get you". You can also create a filter in your email provider that just deposits his/her email into the trash without ever opening it. I would periodically go to your unanswered messages within eBay and mark their messages as answered, you don't even have to open them. I suggest you mark them as answered since eBay MAY use unanswered messages as part of the Cassini algorithm in search.

BTW, YES I did see you said you ignored them for a while. I guaranflippingtee you they won't continue forever.

One more BTW.... I think I would be more amused with it than anything.

Anonymous · ‎07-30-2017

You could actually waste $.10 a month and relist it for about 100xs your previously listed price. That might increase the amusement.

mr_lincoln · ‎07-30-2017

@missjen831

@missjen316 wrote:
@mr_lincoln wrote:
@chocolatedoxie When and if you call again ask for Trust & Safety Depart., no other and not only complain about the Buyer but also the two previous CSRs that did not follow through and make the Buyer was blocked ...
How is customer service to supposed to follow through? There are intentional loopholes that allow a blocked bidder to contact the seller. Customer service can't do anything about that.

They follow through by following up with the "department" or wherever they sent the info ... I suspect that are NOT doing that and I am sure for them its giving lip service to the caller, saying what they want to hear, etc. and getting them off the line for the next call. As another member stated the kind of messaging the Seller received is harrassment, per eBay Policy. As to "intentional loopholes" please explain exactly what they are?

Regards,
Mr. Lincoln - Community Mentor

chocolatedoxie · ‎07-30-2017

You could actually waste $.10 a month and relist it for about 100xs your previously listed price. That might increase the amusement.

@AnonymousHAHA, I like that idea! That would send him over the edge for sure!!

Anonymous · ‎07-30-2017

@chocolatedoxie wrote:
You could actually waste $.10 a month and relist it for about 100xs your previously listed price. That might increase the amusement.

@AnonymousHAHA, I like that idea! That would send him over the edge for sure!!

It might... Imagine the poor little guy running around hitting himself in the head with his rice bowl while swear profusely in Chinese.

You could tell him

Wha I knee

I'm certain that's not how it's spelled, but it is correct phonetically.

Means I love you

missjen831 · ‎07-30-2017

@mr_lincoln wrote:
@missjen831
@missjen316 wrote:
@mr_lincoln wrote:
@chocolatedoxie When and if you call again ask for Trust & Safety Depart., no other and not only complain about the Buyer but also the two previous CSRs that did not follow through and make the Buyer was blocked ...
How is customer service to supposed to follow through? There are intentional loopholes that allow a blocked bidder to contact the seller. Customer service can't do anything about that.
They follow through by following up with the "department" or wherever they sent the info ... I suspect that are NOT doing that and I am sure for them its giving lip service to the caller, saying what they want to hear, etc. and getting them off the line for the next call. As another member stated the kind of messaging the Seller received is harrassment, per eBay Policy. As to "intentional loopholes" please explain exactly what they are?

I already explained the loopholes--the ability to respond to messages from the member and the "contact" link on the sellers feedback page. The block feature doesn't work on those 2 contact methods. Ebay is aware and has left it open so its intentional IMO.

One life is all we have to live
Love is all we have to give

**Formerly known as MissJen316**

solarshift7 · ‎07-30-2017

On another account I had someone sending me odd/harassing messages periodically. I'd only responded once in the beginning as I thought it was an innocent question but after more kept coming I looked him up in past sales and he has never been a customer of mine. I BBL'd him and made sure my settings were so that he couldn't contact me since he was BBL. Messages kept on so I called Cust. Svs. who assured me he could no longer contact me. Fast forward 4 months (yesterday) and he's messaging me more of the same.... Not worth wasting time with CS anymore-ignoring him and time should work I hope.

postingid7659 · ‎07-31-2017

I've had this happen before and I really do not understand why eBay can't just let you turn off all messages from a certain member. Or why they can't just do it for you on the phone.

Other than repeatedly reporting for trying to buy outside of eBay, not sure what else you can do, unless as mentioned you want to play with him.

tango7527 · ‎08-24-2017

This is happening to me right now! The person has '0' transactions. He (or she) but I believe it's a she because they are sending insulting and vicious messages about a beautiful car my husband is selling. He is not a buyer for sure. I have reported him twice to ebay but he still continues to message. I have deleted his messages so that my husband can't see them but they are still in the send messages with my responses. I decided to respond just to rattle his chain. He's obviously a nut job and says he's a Satan worshiper.

I would like to see him banned from Ebay and blocked from my messages. Most people are so lovely.

papermoneyforme · ‎08-24-2017

Contact your ISP and see if they will block his IP address

marinermikes · ‎08-24-2017

Had it happen to me. Low ball offer on a BIN. First message was the guy belittling me because it took one hour for me to reply. I declined. Should have blocked him then and there but instead I apoligized. Down hill from there.

It was a antique clock movement. I sell clocks but didn't know what the one I had was worth so I looked at what others were selling them for. After the second nasty message I checked into this guy to find that it was one of his listings that gave me the price! And no I didn't copy his listing. I listed it for a considerable amount less than he was selling his.

The last message from him before I blocked him was a message that treatened myself and my employees. LOL I don't have any employees, I'm a one man show. Blocked him and reported him to EBay and of course they did absolutly nothing.

Checked his feedback a couple of days ago and found a couple of comments recently that back my therory that he does this to intimidate you into selling cheap. Sounds like this is what happened to the OP.

nykitty362012 · ‎09-30-2017

I just logged onto eBay and got the shock of my life- a threatening message saying that my item is "a hundred% fake and I have to report it." & nothing more. I debated on whether or not to respond & I'm so glad I didn't. My harasser's eBay handle is "" w/ a Feedback profile of 3! I was disappointed that there wasn't any link regarding our situation that we've been through or currently going through. Be aware of "" he/she is out there! I'll keep you updated on the progress (lack of progress) in my situation. All the Best to Everyone!

caduns24 · ‎08-07-2019

Yes i keep geeting a person i bought stamps off in the seattle area with and lot of sales on the 4000's with a 100% feedback. well when i bought my items theres a orange letter head ebay provides stating that the sellers away until the 7th. So i knew my items being purchased weeks before that wouldn't be shipped unti the 7th as well he has 3 days to ship. From his return date. Well i message him on the 12th asking him if he shiped items he live one and half hours from me. So i figured 2 days 3 most for delivery. His messages me saying that he didnt return until the 11th. Ok with all this said ebay messed up or he did. So the 11th and another three days. So long story shorter i am happy with my items everything ecept geeting my items sent way way past the required time. I give him a neutral grade. With a message overall i would purchase with him again. He message. Stating i was screwing his business for my neutral score asked me to take it back he asked ebay to message me. They did asking if is considered changing the score i said i stood firm with my decision. So this is where it gets good. I had another seattle stamp seller i bought items from that i did not receive my items. I filles a claim with ebay and i get a messages from the first moron up above saying not only did i give him a neutral but he starts reffing to the 3 items purchase from a completely different sellers name. Hes one in the same. The person on the neutral acct is also oddly the same man that has the account from the claim i filled. He said he wasnt but he was messaging me fron one alias in regards to issues on a whole other transaction accout. Now he thinks i knew this. I had know idea. Know calling me a fraud. Telling me he has gotten ahold of other sellers and they claim the same thing. Which i know is absolutely wrong i have 5 sales 25 buys and a perfect rapport. He trying to prevoke me. Now he has called my cell number its provided to him with my address when i purchase with him. The call i got tonight was private. Twice one emmiaditly after another. I didn't answer private or block calls. Well the private party left a message which i also received in a text form as well as the voice message. When the person decided to leave a message it know automatically unblocks there number. Its the sellers cell number attached to the message which he had send me asking to call him to discuss this issue. And his message hes claiming to be a police officer from my local department saying that they need me to contact office no name. Lol about a mail fraud issue that im accused of. Note the second sellers claims.i got my items and am lieing. He thinks pretending to claim to be a cop would get me to drop my three claims. Well he about to find his ass in jail for pretending to be a cop. And does it in his own voice. With his ebay registered cell number. And he thinks it being his number isnt him. And he sent me the same identical number in a message a day before asking if i could call him. I sent him an attachment with the voicemail generated text with his number as the incoming caller. As he thought it would have stayed private. Anf he stillnin denial. He either missing a screw. Or he in deep **bleep**. And ill file a police report tomorrow for him impersonating a law enforcement officer. Only because ebay aint and wont do a thang about this im willing to bet. They should close both of his accounts i think. Any advice what would you do. Suggestion. These people need to be dealt with. This isnt middle school. It i was 16 again id probably end up in jail for going to his house. Lol but im a law abiding citizen.

emerald1830 · ‎08-07-2019

You are replying to a thread that's over 2 years old..you're better off starting your own thread BUT please use paragraphs..I couldn't get more than 2 sentences before my eyes got crossed..:)