eBay

lilijewels · ‎05-08-2017

Hi!

Can someone help me?

I received 9 negative feedbacks form the same buyer. It was a misunderstanding which was later sorted out and the buyer now wants to revise all negative feedback to positive ones.

However, I have only 3 feedback revision requests available.

How can the buyer revise all the 9 negatives to positives in this case?

Thanks

Ron

*madison · ‎05-08-2017

The buyer can only revise 3 feedbacks if you only have 3 revisions left. The buyer could leave follow up comments to the rest of the negs stating the issues were resolved.

keithharrierenterprises · ‎05-08-2017

@lilijewels wrote:
Hi!
Can someone help me?
I received 9 negative feedbacks form the same buyer. It was a misunderstanding which was later sorted out and the buyer now wants to revise all negative feedback to positive ones.
However, I have only 3 feedback revision requests available.
How can the buyer revise all the 9 negatives to positives in this case?
Thanks
Ron

call ebay. a buyer can only leave so many feedbacks in a certain length of time, whether positive or negative.

seriously call ebay now from the help and contact link at the top of the page. click the feedback/defect link to get to the right department.

someone had it out for u but if you talk to ebay , im sure it will get it cleared up, or at least the ones in the given legnth of time allowed by policy

bogartchaplin · ‎05-08-2017

Ebay loves to remove negative feedbacks, just keep calling until you get the right person. There's a loophole, I learned the hard way. Good Luck.

kitschy*loot · ‎05-08-2017

@keithharrierenterprises wrote:
@lilijewels wrote:
Hi!
Can someone help me?
I received 9 negative feedbacks form the same buyer. It was a misunderstanding which was later sorted out and the buyer now wants to revise all negative feedback to positive ones.
However, I have only 3 feedback revision requests available.
How can the buyer revise all the 9 negatives to positives in this case?
Thanks
Ron
call ebay. a buyer can only leave so many feedbacks in a certain length of time, whether positive or negative...

I thought a buyer was able to leave a feedback for every transaction, even if they have 100 of them. Why would they be stopped from leaving 100 positives?

mr_lincoln · ‎05-08-2017

@lilijewels I looked at your FB history ... does selling jewlery or gem stones come with a certain % of neg FB? Perhaps you should consider selling some different items to offset the negs ... otherwise you may run in to issues with eBay if the % increases. Really hope you can get the recent 9 negs fixed up ... good luck.

Regards,
Mr. Lincoln - Community Mentor