06-22-2024 11:14 AM
Buyer purchased item, I printed and sent via usps. Item was never scanned by usps and I considered stolen. Ok I had to accept that. Waited a little to see if it would show up it did not. I refunded buyer. Buyer just notified me it was delivered, however, there is still no tracking on usps. Weird. Buyer wants to refund me (yes, there are still honest people!) but I don't know how to process a refund to me the seller. I want to keep it within the realm of ebay. Any suggestions?
06-22-2024 11:19 AM
Just have them send you the funds via Paypal/zelle/venmo.
The transaction is closed, eBay has no real tools to rebill for a transaction.
06-22-2024 11:22 AM
As far as Ebay is concerned, it's over.
You two can work out a way to repay, like Pay Pal or another service you two use.
06-22-2024 11:23 AM
Had this happen to me before and yes thankfully there are honest people still out there
PayPal, Venmo etc. is your only option now
06-22-2024 11:26 AM
You are very fortunate to have an honest buyer.
One untracked item won't hurt your account.