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Partial refund

I found a cheaper way of shipping after the sale. How do I refund the customer the difference?

User avatar by Adventurer
  • 113 Views
  • 14 replies
  • 0 helpful

Resolved! Serious Buyer Problem: Claims Damage That Wasn’t There

Last week I sold a vintage painting in the style of Picasso for $200 on eBay. I covered €100 shipping costs (Austria to Texas) myself. The buyer also paid ~$35-40 in import taxes because I included the invoice for customs. https://www.ebay.de/itm/186...

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Resolved! Sales have been fine - am I the only one?

I read a lot of complaints about selling - slowdowns, no visibility, low-ball offers. I'm a big believer that you just have to work for your success. Many here seem to think that eBay and potential buyers owe them a steady stream of profits. I just f...

Weird Buyers

Post one of your weird buyer experiences. I'll start. A buyer returned 2 items because they changed their mind. Box flaps were not even close to touching, which tipped me off the inside might have some odd re-packing going on. Opened the box and foun...

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