I sold an item to a sweet buyer, and after a nice conversation, I decided to give him a partial refund. We messaged and he is quite happy with the offer. So I go to the refund entry and put in the amount and come to the refund source which only gave me ebay funds ($0 right now), or a credit card. I have no CC on file with ebay. I do have a bank account with a substantial balance registered with ebay, but that does not show up. Have no idea why I cant use it as it is registered for both payouts and ebay fees.
Now comes the fun. I have tried numerous attempts to get a hold of ebay. the phone numbers I found go nowhere. No way to email. Left a message on their Facebook messenger and reply said they'd respond shortly (never did). Lastly went to their AI bot and got set up twice for a callback, none happened. But I got two **bleep** emails saying all sort of stuff why they cant reach me. Hogwash!.
How do you get to a real human nowadays? Their help files dont help. TIA!
