cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Refund before sending item HELP

okay so my dad wanted me to sell his fitbit on ebay for him but then at the last second he gave the item to his friend without telling me. the item has just sold though and the payment is on hold in my paypal acccount. I obviously need to refund the money and cancel somehow. what would be the best way to do this? if i just go through paypal and select refund, is that enough? or do i have to do some stuff on ebay first? if there are any fees i will be charging my father. thanks for any help im new!

Message 1 of 5
latest reply
4 REPLIES 4

Refund before sending item HELP

if there are any fees i will be charging my father. 

 

I hope not.  Please don't.  Think how much you owe your Father, that you can never repay.

 

Of course, your call.  Personally, I wouldn't feel right doing that.

Message 2 of 5
latest reply

Refund before sending item HELP

haha I already told him there would most likely be fees and he said he would pay them since he gave the item away without telling me. ofcourse I love my dad and all that jazz

Message 3 of 5
latest reply

Refund before sending item HELP

Thank you!  You had me worried there!heart

 

Although I must admit, he kind of left you up the creek without a paddle when he gave it away without telling you!  But he can be forgiven!

Message 4 of 5
latest reply

Refund before sending item HELP

Hi, well this is a pickle for you as the seller. You will need to cancel the transaction to get your eBay final value fees credited back to you as well as initiating the refund. Link below gives info on how to cancel.

 

But because you are cancelling, eBay will put a black mark (a defect) on your account for disappointing the buyer and causing a possible bad buying experience. Ebay is cracking down on sellers who cancel sales. Unfortunately this can hurt your account if too many defects are recorded. It will take a year for the defect to roll off your account. In the future, never list an item not in your possession prior to listing.

 

https://www.ebay.com/help/selling/getting-paid/cancelling-transaction?id=4136

Message 5 of 5
latest reply