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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Report a buyer who’s taking advantage of Buyers protection program.

This message is for EBay customer service.I want to report a buyer who’s lying about an item I sold.Description and pictures are there on the listing and he claims something is missing that never existed when the item was purchase by me over 20 years...

Fixed price listings renewals as Good til Cancelled

The way this would really work is if it stayed listed until it sold without doing a renewal. I have items I trade out from month to month so I can incorporate new items in at various times. The automatic renewal of fixed price listings isnt for every...

Setting up Flat Rate Shipping in Store

I set up flat rate shipping in my store and its not working. When people buy more than one item from my store, they are charged $2.95 for each item instead of $2.95 for the whole order. I put the info correctly in shipping preferences but read that I...

Subject: Good ‘Til Cancelled -- BAD POLICY

I am very upset about this new change from 30-day Fixed Price to Good 'Til Cancelled (GTC). It will create much hardship on me having to now manually end my huge amount of listings (300+) each month just to prevent the listings from getting automatic...

User avatar by Adventurer
  • 557 Views
  • 12 replies
  • 6 helpful

Regarding GTC (good til cancelled) orders. Here is your new strategy!

For those who are on budgets and are outraged (like I am of discontinuing the use of 30 day listings), this should be your new strategy. And stick to it, cuz it will help balance your budget. Once you reach you limit of however many things you want t...

User avatar by Adventurer
  • 1686 Views
  • 35 replies
  • 9 helpful

Are bonus free listings gone now too?

I have a basic store subscription which gives me the 100 listings a month. Every month ebay runs at least one promotion that gives me extra listings. This month nothing. Is this going to be the pattern going forward or this a random thing? I really c...

User avatar by Adventurer
  • 812 Views
  • 6 replies
  • 1 helpful

Seller News Team

Now I know for sure eBay doesn't care about its sellers. Just tried sending them a message & they don't accept messages. No wonder they are losing sellers left & right. I just might be next!

Latest on PayPal chargeback by buyer after 9 months from transaction

Latest on my appeal of Ebay buyer filing charge back after 9 months from transaction date and a good feedback. PP now says since the buyer's CC company refused to refund the money to PayPal, I have NO arbitration rights. Buyer waited until after the ...

User avatar by Not applicable
  • 768 Views
  • 19 replies
  • 1 helpful

Native American sterling bracelets

Wouldn't you know it! Not one size fits everyone. I collect native american sterling bracelets. Some are too tight for me, and some literally fall off my arm. I have found not everyone selling these bracelets is aware that size is crucial when buying...

GTC just started

For me it started just a few minutes ago. "To help sell my item" Terrible idea, policy, etc. What does one do if after 1 month instead a fixed price listing they wanted to use an auction listing for an item?

It Was A Good Run

I sold a lot of inventory 2003-2018 but I believe selling here is not profitable as it once was.. shipping costs outpace inflation..ebay/paypal fees outpace inflation.. lack of customers..death of certain used item markets..it all tallys up..no longe...

User avatar by Guide
  • 913 Views
  • 19 replies
  • 20 helpful

Buyer Asking for PIN # for Phone

I recently sold my used Moto Z3 Play phone on ebay, maybe three weeks ago. I did a factory reset on it prior to shipping. Today I get an email from the buyer asking me what the PIN number is to set up the phone. What the heck? 1) I don't remember wha...

User avatar by Adventurer
  • 1335 Views
  • 9 replies
  • 0 helpful

New Buy It Now LIsting Policy

So...who else is not happy with this new policy of not being able to set a selling duration on "buy it now" items?? First of all, I thought that listings that just sit and get relisted every month tend to fall further and further down the search. Is ...

User avatar by Scout
  • 389 Views
  • 7 replies
  • 1 helpful

Resolved! Search Question

When I search on eBay for "peanuts die cut christmas" (not using the quotes)I get 23 results, but item #273114825702 is not in my results. The search terms are in the title of the item, yet it is not returned by my search. Why?

User avatar by Trailblazer
  • 269 Views
  • 13 replies
  • 0 helpful

Five days into GTC change...I'm sinking fast!

I have sold exactly one item, in five days. I'm just a tiny seller, but I generally sell about $200/10-20 items a week. It's pretty consistent, or it WAS. I used the 5 & 7 listings. Now I realize that if(and its a big IF) I can struggle through the f...

User avatar by Trailblazer
  • 2246 Views
  • 72 replies
  • 15 helpful
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