02-06-2018 10:40 PM
So all my items view counts have dropped to nearly zero. I can't see y items if I search for them using two words from the title. It must be three or more. I have a good status. Yet, someone with a feedback of 8 selling the same item, his shows up. So my 2,500+ sales and 18 year history is getting trumped by the guy who's maybe selling for his first time.
I've called eBay and they can't tell me why. I listed a few items from a second account using the exact same information and I get the same results.
An example, I'm selling an New HPI Racing Blitz Flux .... So I search for HPI Blitz and one comes up. Not mine. I change my title on both accounts to mirror his title and search again. Nothing. I search for NEW HPI Blitz, it comes up or if I search for HPI RACING BLITZ, it comes up.
On some of my other auctions it takes 4 keywords before my auctions are viewable. And yet using two keywords from my title I see other sellers items. Some of the sellers are new and etc. Not all of them are top rated or stores. This all seems to be very recent. My views on a hot item are now in the less than 20 range and some are worse. Its like I have ceased to exist.
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02-07-2018 05:28 AM
Make sure Ebay is not changing your search category when you search. They have implemented "smart search" where you can search on all and they will decide for you to only show you a specific niche category. if your item is not in that category it will never show up.
02-06-2018 11:32 PM
When I search HPI Blitz I see your item.
There are many criterions in search box. I think your sales and 18 year history is not popular now in ebay Cassini search. It looks at other criterions.
02-07-2018 12:11 AM
Hi, i had a few thoughts. One is that after each revision, your listing is re-indexed and may not be searchable, for up to 24 hours. If you are tweaking your title and price, and then immediately checking to see your placement, no results could be due to that factor. (However that does not explain the overall problem of seeing fewer views over time.)
I put in the same keywords as you mentioned in your post, and your listing did not come up for the New HPI Flux. After trying several variations of your keywords, i was only able to pull it up by including the hyphens, New-HPI-Flux. (Just an fyi: Cassini doesnt like punctuation in titles, but i believe you said you copied another seller’s title in an effort to better find yours.) New sellers are likely given a boost in Search by eBay, that’s the prevailing theory, so it would not be surprising to find they may have better placement on the platform as compared to an established account.
To get your listings boosted, eBay points to several “best practices.” This includes one day handling, or same day shipping, a liberal return policy, free shipping and returns, and detailed usage of Item Specifics. All are said to improve Search position. There is also talk about stale listings being dropped in Search, and old listings with no sales being removed by eBay altogether. The point being that tweaking and improving listings over time is a positive, and showing constant vigilance over what items to list is important. A seller should be discriminating in his choices, to keep a heathy Sell-Thru rate, which boosts listings in Search as well.
Some “best practices” may be useful to you and others may not work, it just depends, but i wanted to put those ideas out there in hopes they are helpful. Good luck to you moving forward.
02-07-2018 05:28 AM
Make sure Ebay is not changing your search category when you search. They have implemented "smart search" where you can search on all and they will decide for you to only show you a specific niche category. if your item is not in that category it will never show up.
02-07-2018 05:48 AM
There is just so much wrong with search I rarely use it here.
I search for something, notice a keyword I want to eliminate, and it cuts down the results. Then, there i another keyword I want to eliminate, and the results are MORE than the original search.
"Refining" a search is obviously redefined on here.
02-07-2018 06:57 AM
The only thing I can think of that "I" changed on my end was the shipping time. I will drop back down to 2 day. I went from 2 to 3 day but I usually ship that day. As far as returns, I sell remote control cars, which no one anywhere has a 30-day return policy on such an item.
I am seeing a new trend on eBay. Most people do not leave feedback anymore.
02-07-2018 07:49 AM
BTW I did not add the hyphens. I do not know how they got there.
02-07-2018 08:08 AM
One thing you shouldn't do is put words in the title that no one searching would ever use. Save those words for the description.
02-07-2018 09:00 AM
True, but my point is this. If I can type AXIAL SCX10 II into the search bar and see listings from new members (feedback of 😎 then I should see my listing too.
I'll simplify, If I was searching for a gold chain, then I should be able to see EVERY listing with the words gold chain in the title. Not just some. I could understand if they were giving stores or other top sellers with crazy high numbers some exclusive 2 keyword search result but it doesn't make sense when a first-time seller is getting promoted over an 18 year member.
02-07-2018 09:40 AM
Wow, your response is a textbook example of what an eBay representative would say. Let's look at the facts.
Member since 2011
328 transactions (low for 7 years)
1600 posts. 91 solutions.
Seems like you like the forum more than selling.
02-07-2018 10:19 AM - edited 02-07-2018 10:20 AM
What is it with rude people today? People are coming in to help you and you are being rude. I don't know why. You should be thankful that people volunteer their time here to help you sell better. The person you just snarked off at said nothing negative to you.
Good luck. Geesh.
BTW many of us use posting ids and would never post with our active selling or buying ids. I heartily recommend it if you are going to continue to be rude to the volunteers who are trying to help you.
02-07-2018 05:26 PM
wrote:Wow, your response is a textbook example of what an eBay representative would say. Let's look at the facts.
Member since 2011
328 transactions (low for 7 years)
1600 posts. 91 solutions.
Seems like you like the forum more than selling.
Wow! I have finally arrived! I’m an eBay employee in disguise! (Post long enough and it will happen, someone will accuse you.)
@it8ezbngrn Sorry to disappoint. I am just a buyer/seller who uses a posting id to protect my business from crazies. Like others, I volunteer my time to (hopefully) help those who come here seeking assistance. Ebay employees who post here on occasion are identified as such.
02-07-2018 05:42 PM - edited 02-07-2018 05:44 PM
wrote:I'll simplify, If I was searching for a gold chain, then I should be able to see EVERY listing with the words gold chain in the title. Not just some.
That has never happened on eBay, and it never will - and that is a good thing.
Before you freak out, let me explain.
If you search gold chain, there are 1.4 million matching listings. eBay is only going to show you the first 10,000 results, and if you try to see the 10,001st one you will get a message saying you need to refine your search.
Why? Because even if you scanned then at a rate of 5 per second, it would take you almost 4 days just to scroll through them all. At that rate 200,000 of them would have ended before you even got to them.
BTW, AXIAL SCX10 II returns 3,106 results for me in All Categories under Best Match. Yours was on the first page of 200, around the 80th spot.
02-07-2018 05:57 PM - edited 02-07-2018 05:59 PM
wrote:True, but my point is this. If I can type AXIAL SCX10 II into the search bar and see listings from new members (feedback of 😎 then I should see my listing too.
I'll simplify, If I was searching for a gold chain, then I should be able to see EVERY listing with the words gold chain in the title. Not just some. I could understand if they were giving stores or other top sellers with crazy high numbers some exclusive 2 keyword search result but it doesn't make sense when a first-time seller is getting promoted over an 18 year member.
Except, when you use words like "NEW Alum Shocks Links fits" in the same title it may just confuse the moronic search engine so much that it just buries the listing. The best thing to do is try changing the title with fewer words and then search, and see if it helps. You already have "Brand New" right below the title, so why would your most important search term be the word "NEW?"
02-07-2018 06:38 PM
Gold chain is a bad example, but when I did a search for Axial SCX10 II and switched to sort them by price, mine did not show up at all.
On my HPI, where there are fewer, it doesn't show up when I search for HPI Blitz and sort from hi to low.
Smart buyers sort.