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Received eBay message to update listings but no listings are identified

I got a message this morning from eBay titled:  

 

Update your listings now to ensure they comply with recent security, policy and listing requirements updates.

 

But no listings are identified in the message.  I've looked in the seller hub and don't see anything flagging specific listings.  How am I to know which listings are needing to be updated?

 


THIS SPACE LEFT INTENTIONALLY BLANK
Message 1 of 31
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30 REPLIES 30

Re: Received eBay message to update listings but no listings are identified

I got the same message today with no listings identified.
Message 16 of 31
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Re: Received eBay message to update listings but no listings are identified

I got the same message. Probably a mass mailing.

 

HOWEVER a week ago when they announced new requirements in certain categories they also included a link to a tool to review your listings to see which ones need anything.

 

I used the tool, came up with about 5 that needed fixing, and fixed them. On that basis I do not have that require updating,.

 

SO just maybe a MISSING list is a good sign that you are in compliance.

 

So why did I get the note?

 

Most likely they sent it to everyone and relied on the Bots to fill any that needed fixing. Easier than doing it by a live person.

"Laissez-faire capitalism (AKA The Great Material Continuum) is the only social system based on the recognition of individual rights and, therefore, the only system that bans force from social relationships." ~ Ayn Rand
Message 17 of 31
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Re: Received eBay message to update listings but no listings are identified

I've been getting this same message occasionally, for well over a year. It tells me that my listings will not be automatically relisted, as a result of not taking action. 

 

That's fine with me. I prefer my listings not be relisted automatically.

 

I choose the selections that are available when I make the listing. If they are not in line with eBay's whatever policies, then they should not be offered in my listing to use.

 

I have ignored everyone of these, and will continue to.

Message 18 of 31
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Re: Received eBay message to update listings but no listings are identified

I got that message last weekend and was also confused as to where the list of items was. That question resolved itself 2 days later when a column was added in the seller hub active listings headed "item specifics". That's where the so-called list shows up - it's simply a notice on each item that needs required info added. Pain in the rear as most of the time the info is already in the listing, but they want it in their special boxes also. Sigh.....................

Message 19 of 31
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Re: Received eBay message to update listings but no listings are identified

Looks like they just added a bunch of "required specifics".   You can see a new column in "manage active listings" which will flag the ones you need to change.

 

The rest is the rant:  As usual, new policy with no notification or cs rep training.  When you see the old guys get all salty, it's because of the litany of poor decisions.  It's a comedy routine at this point for me.

Message 20 of 31
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Re: Received eBay message to update listings but no listings are identified

I don't see a 'new column' on the active listings page, but I do see a quick filter radio button for IS required. Most of which are totally superfluous as you say. Already in the listing, just not in the additional boxes where ebay wants to see them.

More busy work for sellers.
Message 21 of 31
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Re: Received eBay message to update listings but no listings are identified

@niceguypaul 

@godwin1058 

 

Since you can see a new link in Seller Hub navigation for Item Specifics, could you provide the link that underlies that column? Either click it and capture from the address bar, or right-click-copy the link location.  I'd like to add it to the list we are collecting to help others. Thanks.

 

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
Message 22 of 31
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Re: Received eBay message to update listings but no listings are identified

No link associated with the column, just links for adding recommended or required specifics to specific listings for me.  

Message 23 of 31
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Re: Received eBay message to update listings but no listings are identified

Sorry just saw your question - niceguypaul has it for you.
Message 24 of 31
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Re: Received eBay message to update listings but no listings are identified


Item photo. Show Listing Details page. Listing 2 Fabulous Vintage Levi's Shirts Size XL & 2XL - One With Tags - Silver Tab +
2 Fabulous Vintage Levi's Shirts Size XL & 2XL - One With Tags - Silver Tab +
10 recommended
Add recommended - this just showed up in my list - the last 2 lines are what you will see in that "item specifics" column box if you need to fix it.

Message 25 of 31
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Re: Received eBay message to update listings but no listings are identified

I went looking and found one item - they wanted length and width for some NOS tissue paper I had out there.   Meanwhile, this is one of those "nonperforming" listings they get on you about.  


She who dies with the most toys still dies; when's the estate sale?
Message 26 of 31
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Re: Received eBay message to update listings but no listings are identified


@great_goods_720 wrote:
I got the same message today with no listings identified.

Where's my message ebay?......I feel so left out☹️

Message 27 of 31
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Re: Received eBay message to update listings but no listings are identified


@city*satins wrote:

I got a message this morning from eBay titled:  

 

Update your listings now to ensure they comply with recent security, policy and listing requirements updates.

 

But no listings are identified in the message.  I've looked in the seller hub and don't see anything flagging specific listings.  How am I to know which listings are needing to be updated?

 


I got the exact same message. First I thought it was a spoof since I forward my messages to email. When confirmed it wasn’t a spoof (ebay messages) I got confused for a second and decided to ignore it... at least until any of the blues can chime in about this. @Anonymous  brian@ebay  alan@ebay 

Message 28 of 31
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Re: Received eBay message to update listings but no listings are identified

Anonymous
Not applicable

@bigdeals.etc wrote:

@city*satins wrote:

I got a message this morning from eBay titled:  

 

Update your listings now to ensure they comply with recent security, policy and listing requirements updates.

 

But no listings are identified in the message.  I've looked in the seller hub and don't see anything flagging specific listings.  How am I to know which listings are needing to be updated?

 


I got the exact same message. First I thought it was a spoof since I forward my messages to email. When confirmed it wasn’t a spoof (ebay messages) I got confused for a second and decided to ignore it... at least until any of the blues can chime in about this. @Anonymous  brian@ebay  alan@ebay 


Hi @bigdeals.etc, this blank email was sent out in error and does not represent an issue on your account. We apologize for any confusion this may have caused.

Message 29 of 31
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Re: Received eBay message to update listings but no listings are identified

No worries. We all appreciate you clearing up the confusion. @city*satins I suggest marking Trinton's reply as the solution.

Message 30 of 31
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