eBay

i2kollect · ‎09-13-2018

WELL, HERE WE GO AGAIN. IN MARCH, EBAY IN THEIR INFINITE WISDOM PUT FORTH A NEW POLICY. NOW ANY BUYER FOR ANY REASON (BUYERS REMOURSE INCLUDED) CAN REQUEST A REFUND BY CHECKING THE BOX "NOT AS DESCRIBED" WITHOUT HAVING TO OFFER ANY REASON OR ANY EXPLANATION. THAT CERTAINLY SEEMS TO GO AGAINST COMMON LAW THAT THER SELLER IS HAS NO INPUT AT ALL.

SO FAR MY RETURNS HAVE DOUBLED, AND NO REASON GIVEN. I KNOW THAT MUCH OF THE RETURN REQUESTS ARE BUYERS REMOURSE. BUT CAN'T PROVE IT BECAUSE THEY ARE NOT GIVING ANY REASON TO GUIDE ME.

AND, THE SELLER HAS TO PAY RETURN POSTAGE AS WELL. SO WE ARE GUILTY OF SOMETHING BUT DON'T KNOW WHAT FOR.

WAKE UP EBAY - YOU HAVE AND CONTINUE TO SLAM ALL SELLERS WITH EVERY POLICY CHANGE.

AS EXPLAINED TO ME EBAY IS TRYIONG TO KEEP PACE WITH THE E COMMERCE WORLD THAT OFFER FREE RETURNS. HOWEVER, IF AMAZON OFFERS FREE RETURNS, THEY CAN AFFORD IT WITH A TRILLION DOLLARS. EBAY REPRESENTS MILLIONS OF INDIVIDUALS, MANY OF WHICH ONLY WORK OUT OF THEIR HOMES. WE DO NOT HAVE THE SAME TRILLION DOLLAR RESOURSE AS AMAZON.

i2kollect · ‎09-13-2018

ANY EBAY EMPLOYEE LISINING

tiramisu41 · ‎09-13-2018

@i2kollect

@i2kollect wrote:
ANY EBAY EMPLOYEE LISINING

No @i2kollect. This is a seller-to-seller discussion board. When you post here, you are not talking to eBay corporate.

thevintagesilvershop · ‎09-13-2018

Ebay is what Ebay is. We all know what it is and how they operate and expect their sellers to operate. Best to change your business model to fit the rules as best you can live with or open up stores on other, "friendlier" venues.

tunicaslot · ‎09-13-2018

@i2kollect wrote:
WELL, HERE WE GO AGAIN. IN MARCH, EBAY IN THEIR INFINITE WISDOM PUT FORTH A NEW POLICY. NOW ANY BUYER FOR ANY REASON (BUYERS REMOURSE INCLUDED) CAN REQUEST A REFUND BY CHECKING THE BOX "NOT AS DESCRIBED" WITHOUT HAVING TO OFFER ANY REASON OR ANY EXPLANATION. THAT CERTAINLY SEEMS TO GO AGAINST COMMON LAW THAT THER SELLER IS HAS NO INPUT AT ALL.
SO FAR MY RETURNS HAVE DOUBLED, AND NO REASON GIVEN. I KNOW THAT MUCH OF THE RETURN REQUESTS ARE BUYERS REMOURSE. BUT CAN'T PROVE IT BECAUSE THEY ARE NOT GIVING ANY REASON TO GUIDE ME.
AND, THE SELLER HAS TO PAY RETURN POSTAGE AS WELL. SO WE ARE GUILTY OF SOMETHING BUT DON'T KNOW WHAT FOR.
WAKE UP EBAY - YOU HAVE AND CONTINUE TO SLAM ALL SELLERS WITH EVERY POLICY CHANGE.
AS EXPLAINED TO ME EBAY IS TRYIONG TO KEEP PACE WITH THE E COMMERCE WORLD THAT OFFER FREE RETURNS. HOWEVER, IF AMAZON OFFERS FREE RETURNS, THEY CAN AFFORD IT WITH A TRILLION DOLLARS. EBAY REPRESENTS MILLIONS OF INDIVIDUALS, MANY OF WHICH ONLY WORK OUT OF THEIR HOMES. WE DO NOT HAVE THE SAME TRILLION DOLLAR RESOURSE AS AMAZON.

Before you start getting alot of helpfuls - let's get things straight. I too do not like the seller protection here - but it's where I make the most sales. As far as Amazon - their 3rd party sellers are treated like sellers on Ebay. For a year at least - they have no say in their returns. If a customer wants to return than a return label is automatically printed and they get charged. Amazon isn't paying for many of the returns - the independent sellers are. So while I don't like the policy - those on Amazon have lived with it alot longer and pay 3 times the amount we do in fees - or so I've been told. It's worse than Ebay when you're an independent seller.