cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Question

Would you have concerns if a buyer sent a best offer with one of the conditions being that you must leave positive feedback immediately. 

 

Just looking for some perspective. 


Ann

Message 1 of 39
latest reply
1 BEST ANSWER

Accepted Solutions

Re: Question


wrote:

Would you have concerns if a buyer sent a best offer with one of the conditions being that you must leave positive feedback immediately. 

 

Just looking for some perspective. 


Ann


I can't lay my hands on the relevant policy statements at the moment but eBay has had 2 longstanding policies:

 

1. Feedback for the sale can not be made part of the terms of sale.  

 

2.  Feedback can not be bought or sold

 

Your buyer's condition of sale in the Offer was not permitted, and the fact that you did not notice it before accepting the offer doesn't change its status as a non-permitted term of sale.

 

Since you accepted the offer without either reading the buyer's message or looking at the buyer's feedback left for others, you are stuck with the buyer but not with any neg that the buyer leaves complaining if you fail to leave feedback.

 

here's what i suggest:

 

1. For future, absolutely slow down and read the entire text of anything a buyer writes in an Offer

2. For future, absolutely read the member's feedback left for others profile before accepting even a wonderful offer

 

3. For now - report the buyer to eBay for demanding feedback as a condition of sale

 

4. For later - if the buyer negs you and specifies the reason for the neg is that you didn't "keep your promise" or didn't "leave feedback for me right away" etc etc phone eBay and ask that the negative feedback be reviewed for removal. If necessary, escalate to a supervisor.  Your argument must not be loosie goosie stuff like that it is 'unfair' as a customer service rep's first kneejerk response to such complaints is almost always that "this is the buyer's opinion".  Instead, your argument must be based on the buyer's initial demand that leaving feedback for him/her right away was a condition of the sale which is not permitted.

 

Good luck.


THIS SPACE LEFT INTENTIONALLY BLANK

View Best Answer in original post

Message 31 of 39
latest reply
38 REPLIES 38

Re: Question

Just a rattler trying to warn you mess around in the bushes and they will bite you...

Message 2 of 39
latest reply

Re: Question

I guess it wouldn't bother me since I leave feedback the day I ship anyway.  The way things are going~~a sale is a sale.  I would agree to leaving the feedback and sell it.

Message 3 of 39
latest reply

Re: Question

I would be disinclined to play their game so my response would likely be this:

"Thank you for your interest.  Best Offer is for the price of the item only."

And, if I felt it necessary, I might add that all other terms and conditions are reflected in the listing and in eBay's policies.

Message 4 of 39
latest reply

Re: Question

In my experience, potential bidders who are annoying or demanding just get worse after they become buyers.  I would hesitate to work with a potential buyer who makes demands like that.  What could be his reasoning behind that requirement?

Message 5 of 39
latest reply

Re: Question

No, I wouldn't have any concerns, because the offer would be declined, and the buyer would be blocked.

 

If I accepted the offer and left feedback immediately, that would make me look and feel rather desperate for a sale.

 

Besides, if anyone tells me I "must " do something, I just won't do it, unless I have to by law.

 

Message 6 of 39
latest reply

Re: Question


wrote:

Would you have concerns if a buyer sent a best offer with one of the conditions being that you must leave positive feedback immediately. 

 

Just looking for some perspective. 


Ann


ONE of the conditions??

 

I don't have a problem with giving feedback since I do it when I ship, but someone throwing multiple conditions at me in a BO kinda makes me nervous unamused

 

 

The easier you are to offend the easier you are to control.


We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell
Message 7 of 39
latest reply

Re: Question

I'd be more against than for...what does their "feedback left for others" look like?
Message 8 of 39
latest reply

Re: Question

Just some added information. The buyer is quite a writer so buried in the best offer was the demand for feedback immediately, and I missed it.


In the past six months, the buyer has left some horrific messages to sellers. Am I allowed to post some of them on here?

Message 9 of 39
latest reply

Re: Question

Would you have concerns if a buyer sent a best offer with one of the conditions being that you must leave positive feedback immediately. 

 

Yeah; I have a remarkably short BBL, but it would be +1 after that message.

Message 10 of 39
latest reply

Re: Question


wrote:

Just some added information. The buyer is quite a writer so buried in the best offer was the demand for feedback immediately, and I missed it.


In the past six months, the buyer has left some horrific messages to sellers. Am I allowed to post some of them on here?


As someone who rarely uses a BBL, might I suggest a decline and block?

The easier you are to offend the easier you are to control.


We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell
Message 11 of 39
latest reply

Re: Question


wrote:

Just some added information. The buyer is quite a writer so buried in the best offer was the demand for feedback immediately, and I missed it.


In the past six months, the buyer has left some horrific messages to sellers. Am I allowed to post some of them on here?


I think doing so would simply reinforce the existing consensus that you should stay away from any dealings with that doofus.

 

It sounds like he has an overinflated sense of his own feedback value ("I've got 100% Positive and I'm determined to keep it!" without understanding that he can't get anything less as a buyer), or else he thinks that if you've left a Positive comment, you're somehow precluded from taking action against him in future if necessary, such as an Unpaid Item dispute.

 

I would stop responding and put him on your Blocked Bidder List.

Message 12 of 39
latest reply

Re: Question

Southern, I sure wish I had done that then. I'm afraid I just didn't notice that he'd put in the stipulation of immediate feedback, until he emailed me warning me that I didn't follow through with his instructions. Boy, I knew I was in trouble then. He'd already paid and I wasn't about to take a cancel hit over the potential threat of nasty feedback. (Which I'd decided to look up at that point). His negative feedback was so virulently awful, I reported him. 

Message 13 of 39
latest reply

Re: Question

I was wondering if you were supposed to leave feedback before he paid.....

 

I think the long post would have stopped me from accepting.



"Believe in something, even if it means sacrificing everything" Colin Kaepernick the new face of NIKE
Message 14 of 39
latest reply

Re: Question

I'm not sure if you can leave feedback before someone pays. But he certainly let me know after he paid that I hadn't done everything right according to him. 

 

His message to sellers after the sale kind've says I pay, they leave feedback immediately. That's the way it's done. Not exact words of course.

 

Message 15 of 39
latest reply