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Question regarding Seller Block List

If I have a buyer on my block-list and they change his/her eBaY username is the rule

still applied for the new name?

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Question regarding Seller Block List


@stinkinengine wrote:

If I have a buyer on my block-list and they change his/her eBaY username is the rule

still applied for the new name?


A change of ID changes on your BBL so they're still on the list.

albertabrightalberta | Volunteer Community Mentor
"I can explain it to you, but I can't understand it for you."

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Message 6 of 27
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Question regarding Seller Block List

@stinkinengine 

 

Not sure of the answer to that, but I do know that anyone can just get another ID if they find themselves blocked 🙂

 

Been there, had that as a seller.

Message 2 of 27
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Question regarding Seller Block List

No- buyer gets a new name or use another name and that ebay member id is NOT blocked. 

 

It should be and it's not allowed on ebay (to circumvent) but it's done all the time with no ramifications to the buyer. 

Message 3 of 27
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Question regarding Seller Block List

Nope.  

Message 4 of 27
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Question regarding Seller Block List

OP question was asking about name changes to existing accounts only.

 

I understand new accounts can be made which raises other questions on the seller protection subject.

Message 5 of 27
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Question regarding Seller Block List


@stinkinengine wrote:

If I have a buyer on my block-list and they change his/her eBaY username is the rule

still applied for the new name?


A change of ID changes on your BBL so they're still on the list.

albertabrightalberta | Volunteer Community Mentor
"I can explain it to you, but I can't understand it for you."

Message 6 of 27
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Question regarding Seller Block List

Thanks

Message 7 of 27
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Question regarding Seller Block List

Hey @stinkinengine.

 

  • If the buyer changed their username then yes, within 30 days of the name change the ID on your list will auto-update.
  • If the buyer created a new ID then no, that will not be automatically added to your list. If you catch wind of their new ID you should add that to your list.
  • If the buyer creates a new ID or uses a guest account to circumvent the block of their first ID and makes a purchase then you should (1) report the ID and (2) cancel the order.

bbl-cancel.png

Message 8 of 27
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Question regarding Seller Block List


@stinkinengine wrote:

If I have a buyer on my block-list and they change his/her eBaY username is the rule

still applied for the new name?


Yes. (Otherwise it would be way too easy for someone to avoid the blockade by simply changing their user ID.) 

 

The BBL operates by tracking the user's internal member number, not their visible ID. You can change your ID anytime, but your record is unaffected because all your data is matched to your unique member number, not whatever you're calling yourself this week. 

 

The BBL code has been updated in the recent past, but before the coding revisions, blocked members who were on your list and who were subsequently booted by eBay would no longer show the ID that you had blocked, and instead changed to an entry in a format something like [member number]@deleted (e.g. 123456789@deleted, 987654321@deleted, etc.).

 

You were free to delete those from your list since the blocked members were no longer active on eBay. Now it appears that that housekeeping is done for you automatically.

Message 9 of 27
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Question regarding Seller Block List

If they start a new user ID with a new email address, they would not be blocked.   But if they just change their user name on the same ID I think but am not certain, that they would still be blocked.

 

 

Message 10 of 27
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Question regarding Seller Block List

Good info there, thanks

Message 11 of 27
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Question regarding Seller Block List

Good info, thanks

Message 12 of 27
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Question regarding Seller Block List

@wastingtime101  and @albertabrightalberta  are correct, it is still BBL'd if they simply change their ID, which is what OP asked. 

 

It is also true that if they create a brand new ID, it would not be. 

This one goes to Eleven - Nigel Tufnel

Simply-the-best-for-you Volunteer Community Mentor
eBay Seller since 1996

Message 13 of 27
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Question regarding Seller Block List

I'd like to share a story.

 

I sometimes look and inquire on my bidders as an auction progresses. I once

had a bidder I inquired on by looking at their "Feedback left for others".  Almost all

feedback was negative (most of those sellers had extensive sales history with 100% positive prior).

 

Needless to say, I cancelled his bids and blocked him from my listings.

Message 14 of 27
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Question regarding Seller Block List


@stinkinengine wrote:

I sometimes look and inquire on my bidders as an auction progresses. I once

had a bidder I inquired on by looking at their "Feedback left for others".  Almost all

feedback was negative (most of those sellers had extensive sales history with 100% positive prior).

 

Needless to say, I cancelled his bids and blocked him from my listings.


@stinkinengine 

 

Really? What reason did you select for the cancellation? I don't see one that includes "buyer has left too much negative feedback for others."

 

Order cancellation policy 

 

When a seller can cancel an order

A seller can cancel an order if:

  • The buyer asks to cancel the order and they haven't shipped the item yet
  • The buyer hasn't paid within the time allowed
  • The buyer used the wrong shipping address when they completed their purchase
  • The item is out of stock (this will result in a transaction defect)

 

Abusing the order cancellation process

 

Sellers aren't allowed to abuse the order cancellation process. A seller should never cancel an order and select an incorrect cancellation reason, including falsely claiming that the buyer failed to pay. Learn more in our Unpaid item policy.

 

Activity that doesn't follow eBay policy could result in a range of actions including canceling listings, hiding or demoting all listings from search results, blocking some or all of your messages/communication with other members, lowering seller rating, buying or selling restrictions, account suspension, application of fees, and recovery of expenses for policy monitoring and enforcement. All fees paid or payable in relation to listings or accounts on which we take any action will not be refunded or otherwise credited to your account.

Message 15 of 27
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