Hi, I have a potential buyer who has been a bit difficult. She wanted to negotiate on the price, and I wouldn’t. She was also upset with my lack of speed at replying to her emails, a legit criticism because i only check emails once a day. Last night, she said she needed an answer on shipping asap (she wanted 4 Items) because she was buying the items as a gift. I apologized and said I was leaving town this morning before the post office opened and wouldn’t be back for a week (I have a vacation hold on my account). She requested I make a listing immediately with the postage price for 5 items, and she would wait for me to get back to ship.
My question is this: I am worried that if I sell to this difficult woman, she will give me a bad review and mess up my rating. Can she do that, and if so, should I block her?
I’ve never had this problem before - buyers have always been so nice and easy to deal with - and don’t know how to handle her. I’d rather lose the sale than have a bad mark on my ratings, but maybe I’m being presumptuous. Any advice appreciated.
