Question about a refund

[nomore_1940]

I just got refunded from a seller but didn't get the entire amount. He only refunded me for 98% of what I paid for the item. Plus I didnt get refunded for the sales tax I paid on the item. Is the seller responsible for refunding the sales tax or is that paypals responsibility to refund me for that part of the transaction? He wants me to close the INR case now.

[nomore_1940]

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@bar-29368 wrote:
I wonder if this has anything to do with the new thing where if you refund through PayPal you have to put the amount plus the sales tax and then ebay repays the sales tax to the seller?

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In my case the seller didnt include the tax end of it. They refunded me for just 98% the purchase price of the item.

[bar-29368]

Was it exactly 2% though? Just wondering if the seller is refunding what they GOT in their PP account (ie - minus the PP fee).

[nomore_1940]

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@bar-29368 wrote:
Was it exactly 2% though? Just wondering if the seller is refunding what they GOT in their PP account (ie - minus the PP fee).

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It was just under 2% by a hair but since my last post they corrected the refund price after I messaged him so I got the difference. Still this guy is playing bad games with people according to the feedbacks he is getting.

[slippinjimmy]

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@nomore_1940 wrote:

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@terrycece62 wrote:

in that case definitely open a case as advised golfingaddict

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I already opened the case. Then he refunded me 98% of my purchase price and asked me to close the case. It was such a small amount missing that he probably thinks I wouldnt notice it or wouldnt care. I will definitely take golfingaddicts advice and escalate the case. When I escalate the case do I get a chance there to explain that the seller still owes me the other 2%?

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Sounds like the seller refunded you directly from PayPal because if they had refunded via the resolution center two things would have happened.....

1 - The refund would have been 100% including taxes

2 - The seller would have gotten an Out Of Stock defect

This is pretty obvious since the seller asked YOU to close the case, if they had done the refund properly the case would have closed as soon as they clicked the refund button.

Yet another case of a seller trying to weasel their way out of defect.

Escalate the case!