Selling

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If I cancelled an order because a buyer told be to, do I have to go into PayPal and refund?

I canceled an order for a buyer in which it does say the order has been canceled that the refund was initiated, but do I still have to go to PayPal and refund there or is it automatic?

thank you, auctions

For about the last 3 months I have been listing auctions as much as I can (note: they are almost all lots, not single items). I've gotten my stats up to 70% over this time last year. The listing promotion I get every month is going on right now so I'...

Listing retention: ideas please

Hi, Any knowledge here would be much appreciated.I am a hobby seller of 2nd hand DVDs. My biggest frustration is that having spent time completing a listing I frequently find that I pick up a similar title DVD several months later. If it's within 90 ...

RATINGS ON DISPATCH TIMES

Are other sellers getting fed up with ebay using a lower amount of monthly transactions to work out the late delivery rate of a seller to the number of transactions used for other ratings, some time ago ebay stated that if a feedback was not received...

What tax program do you use? I sell on eBay and Etsy. Any suggestions?

I want a program that will keep track for my Etsy and eBay accounts. The only one that I’ve seen is go-daddy.any suggestions?

Resolved! Return request for not mentioning original glass on iPhone, although mentioned cracked?

Hello, I happened to sell an iPhone via auction where the description was mentioning the iPhone was in poor condition and the glass was broken. The item was sent and I received a return request because the "glass was not original", although the glass...

50 free items but a 10 items limit per month?

So I just got back into ebay with a new account since my brother hijacked the family account from the late 90s after we all moved out. Not having used it for about 18 years, I barely recognize it any more. Is there a bullet point list somewhere that ...

How do I know how, who, where, to charge sales tax, do I need a tax ID number to sell on ebay now?

I haven't sold on ebay, for a long time. I live in a state that charges sales tax. I have read some articles, but none answer all questions, such as, how do i go about charging the tax, I mean, where does it tie together. Should I state the sales tax...

How to end multiple listings at once?

With the new format for Active listings, I don't see how to end multiple listings all at once. Is there a way? Thanks.

Bad experience with damaged item and not getting USPS insurance

I had a very bad experience with a buyer.The item arrived damaged by USPS and I filed a claim but she ignored it.I was told by USPS that she must bring it to her local post office which was in the midwest and I am in the northeast.I was so upset it f...

Local Pick Up Causes Problems

Had a sale today that charged shipping. Customer paid and no shipping was charged. Called Ebay and found out buyer picked "local pick up". Buyer is in Brooklyn, NY, I am in Indiana. Buyer sends me an email to ask why he wasn't charged shipping which ...

Combined shipping

Does anybody know how the Buyer can request an invoice from the Seller for the items the Buyer has in the shopping cart before paying? As a Seller I offer combined shipping, and it seams the only way to give to the customers correct shipping cost is ...

If you wish to do a sale...

I thought I would roll out a few FP items for a special sale just for this weekend - can someone tell me how to do this? I was searching for a link on a tutorial but have not seen one that answers my questions. Can this be rolled out to several items...

Customer's email address

Am i seeing this right? The new look of the seller hub INCLUDES the customer's email address right after the customers username. I thought ebay did not want us having that information?

Resolved! Buyer Fraud

So I sold an item to someone a little over a month ago here on ebay. A couple of days ago, they opened a case on PayPal stating that the charge was not legit and wanted their money back. I guess they claimed that their card was stolen and the charges...