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Question About Return Shipping Label

Hello - I have a customer who is wanting to return an item. I don't get many of these requests and am confused about the return shipping label. I have no idea where to find it on eBay.  Would someone please direct me to the area?  The customer is requesting I send her the label. Thanks so much. 

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Question About Return Shipping Label

The buyer needs to open a return case before you can approve the label. 

Message 2 of 4
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Question About Return Shipping Label

After customer opens "return request" (label will be available for CUSTOMER to print).   You don't have to do anything.

Message 3 of 4
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Question About Return Shipping Label

When the buyer opens a Return... approve it. The label is automatically available for the buyer.

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